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New Comment Format Causing Confusion
We have been using the old Discussions feature for the last 3+ years as a way of entering unrelated notes on projects rather than as a way to send messages back and forth between users. The recent transition to Comments has made all our notes look like replies to previous notes when in fact they are totally unrelated. To…
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How do I collapse the discussion threads?
One of the features we really liked before was the ability to collapse message threads based upon certain topics. This new version of discussion threads doesn’t appear to allow for that. Is there any way of reverting back to the classic view? Or is this not possible? It was nice having the titles of the discussion threads…
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Forward Email
Is there a way I can forward an email to Smartsheet and start a new line item? Even better, is there a way to integrate an email back/forth into updating into the comments of a SS line item? Trying to find a way to keep track of emails via SS. Maybe there is an upcomming integration with Front App or someother email…
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Comments headings
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New Comments Format
My team has run into HUGE problems over the past couple of days because of the latest change over from discussion to comments. We have teams in different countries communicating with each other though the discussions. We had previously used separate discussions (on a single row) to communicate approvals needed from…
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Referring to comments/discussion in cell
Hi All I'm looking for a way how to insert text comments into cell. Is it possible (in read-only mode)? Use case: we have a sheet for issue tracking purposes which consist of the following columns: issue id, issue title, issue description, current state, status, etc. At present we use the “current state” column as a log by…
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Primary Column Not Shown In New Comments Digest
After the new update, the Primary Column isn't shown in the daily digest of comments. It just shows the Row Number. (We have the store name as the Primary Column, so all comments get listed, but only the row number designates which comments go with which stores.) (Example below) Smartsheet Team - Can we get the Primary…
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Multiple discussion for one row - MISSING
Hi, Since the last update it is not possible to make more than one discussion per line. Please make this undone. I'am really unhappy! Best regards
