-
Gantt Timescale Settings Global Option
Problem: Our project has stakeholders who use free accounts and utilise the Gantt view. They can’t edit the view settings so it currently opens for them in 2023 (start date of project) and also does not show the year so it can cause confusion and annoyance. Solution: It would be great to have an option, in the Gantt…
-
Can Free Users add or edit records via the details pane of a Dynamic View?
Perhaps I've set my Dynamic Views up incorrectly, but it doesn't seem that our free users are able to add or edit records via the Dynamic View. Am I missing something?
-
Is there a comparison of the Free license vs a Paid license on an enterprise account.
I'm always being asked questions as what is included on the free tier vs the license tier. It would be great to have a comparison features chart to reference that was up to date. Maybe there is one or someone has made one.
-
Free plan turned into view only
Hi SmartSheet community members. So I started using Smartsheet with very basic features. One sheet only with extremely basic features. Shared it with only one editor. Then after 30 days, by sheet turned into view-only mode. And there is nowhere on the app to select free plan as my features are basic and I only have one…
-
Impossible to fill a form - paid plans problem
Good morning, I recently changed the owner of our paid plans but, since then if someone try to fill the form, receive an error message: "Sorry, you cannot access this form because it was published as part of a free or trial account" We obviously have a currently valid paid plans "Business". What's happened? Thank in…
-
Getting error 414 Request-URI Too Long when creating a free User Account
One of my co-workers keeps getting the above error when trying to create a free Smartsheet user account. I didn't find this when searching the community. Any assistance or guidance is greatly appreciated. Thanks!
-
Is the Smartsheet free tier going away or becoming more restrictive?
My office has a handful of paid licenses that we uses to manage projects in Smartsheet. We rely on the free tiered users to be able to access/update certain components of a project. There's been a rumor that the free access will soon be removed or the capabilities of free users will be greatly reduced. Can anyone confirm?
-
Free plan...
I am currently on the Business plan. As the ‘Owner’ I intend to create a smartsheet which I want stakeholders to have “commenter” permission level on, so they can write comments. The stakeholders are currently on the free plan - and they are getting a “5 days left” message. My understanding is that after the 5 days expire,…