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Why is my document generating with weird text?
My Smartsheet is generating a document with weird text, see below. This issue happens in both Microsoft edge and google chrome. Can anyone advise?
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Customer Support Portal Not Working
Hello, I am trying to access the customer support portal but the link to smartsheet north America takes me no where. The reason I ask is because I just bought a regular plan and then I went to make a smartsheet form and saw I couldn't add branded materials and colors on the form. I then upgraded to the business plan and…
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Organisational-Level Dashboard Placement in Multi-Tier Control Center Setup
Good afternoon, I am currently configuring Smartsheet for the organisation and have implemented a multi-tier Blueprint solution within Control Center. At a high level, the configuration includes two Blueprints: One Blueprint to provision Business Units (BUs), and A second Blueprint to provision Business Unit Projects.…
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Help Article updates January 2026
Hello Community, We’ve published new videos on these topics: Smartsheet contacts in Manage contacts in the My Smartsheet Contacts list Brandfolder user permissions in User permissions How to use Brandfolder asset automations in Brandfolder asset automation How to use Data Shuttle to upload data in Create an upload workflow…
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Introducing the in-app Help Center, now generally available!
January, 15, 2026 We’ve redesigned our in-app help experience to make it easier to get the answers you need, right from where you are in Smartsheet. The new Help Center surfaces your most important learning resources, including recommending relevant articles and videos based on what you're working on and the ability to…
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How to find a missing contact
I have a multi-contact column where I assign users to a task [Assigned To]. I have another column where one of the assigned users selects their contact once they have completed their portion of the task [Completed By]. I want an automation that sends a reminder/Update request to Assigned Users that have not Completed their…
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MIN & MAX Collect Formula Help
I am trying to write a cross sheet formula that evaluates dates based on a matching project ID on the source sheet and return a date value in the target sheet (where the formula is being written). The formula should: Look up dates in a column on another (source) sheet. Each row on this sheet has a unique ID. Only evaluate…
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Help Article updates November 2025
Hello Community, We’ve published the following new content. New videos on these topics: How to use Brandfolder insights in Brandfolder insights How to create advanced automations in Trigger blocks: When your workflow is executed And new Help articles, including: Create linked dropdown columns Use timeline view in reports…
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No me funcionan la sección de notificaciones en mi Iphone, a alguien más le pasa?
Buen día, tengo este problema, ya hice todo lo que se supone podria estar pasando, borre la APP, la actualice, apague el celular y lo prendi, cerre sesión y de nuevo la abri y aun no me carga la sección de notificaciones, a alguien más le ha pasado? Tengo como 5 días así. Y probe en un Android y si funciona.
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Help Article updates October 2025
Hello Community, We’ve published new videos on these topics: How to use columns in Insert, delete, or rename columns How to use timeline view in Introduction to timeline view Widget types in dashboards in Widgets for Smartsheet dashboards To view the entire catalog of help articles, visit the Help and Learning Center. Were…