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Important Notice for Jira Data Center Users
We are recommending that all Jira Data Center users refrain from upgrading to Jira 9.0 as this will impact your Smartsheet Connector. Due to a breaking change introduced with the launch of Jira Data Center Software 9.0, Smartsheet for Jira Connectors will not function if upgrading to the new version as they are not…
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Data Shuttle Error Code
Hi, I have a data shuttle configuration that had been working up until the past two runs when I get the same error. My spreadsheet hasn't changed and is not over capacity. There are slightly over 300,000 cells. I attached my workflow for reference. I also attached the exact file except I deleted all rows, but one. Also,…
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Data Shuttle Error Message
I realized a few of my shuttles were completed with errors and they all have the same error message of "Unable to add rows to target sheet : UNKNOWN: The specified key does not exist." but I'm unsure how to fix this error? I tried reselecting the target sheet, but it already seemed to be looking in the correct area.
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Data Shuttle Offload Error
Hello! Hope everyone is safe and sound. Since yesterday, I´ve been having troubles with my offload workflows, all of the 23 offloads (except 1) have been failing to run and reports this error: "Workflow Execute: A required header was missing or invalid: Content-Length" I´ve been trying to figure out the reason by deleting…
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Data Mesh
I have inherited a couple of worksheets. One of the sheets is basically the dataset and the other is MOSTLY a sheet FULL of links - individually set up links. It works fine to the best of my knowledge, however, I'm wondering if there is something to gain from setting up a datamesh? Are there advantages to datamesh over the…
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In Resource Manager, how can I add time for contractors that I rarely use?
We have Contractors that we need to enter time on projects. Some of these contractors are used maybe 4 or 5 times a year. I haven't found a way to add time for non-licensed users. But I don't want to burn a license just for 4 or 5 time entries in a year. Anyone found a good way to do this without having a bunch of unused…
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Data Shuttle Error "Specified Key Does Not Exist"
In Data Shuttle, I have a workflow that is producing the following error: Unable to add rows to target sheet : UNKNOWN: The specified key does not exist. (Service: S3, Status Code: 404, Request ID: 7FED8H5R7Q5AXB87) This workflow has been operating fine for months (runs twice a day) with no errors and this just started…
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JIRA Integration . Help My sub tasks do not seem to show
Hello I have a 2 way Smartsheet JIRA integration. I created a test story with 2 sub tasks, The story will show . The subtasks do not show. Can some one please tell me if thay are able t see sub tasks in which case may be doing some thing wrong
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Reupload Data with DataShuttle
Dear All! I would like to create a tool which uses Data Shuttle. Basic idea is to ask user to upload attachment (via a form) which would trigger a data shuttle and info in the attachment would go to a transition sheet from where it would be moved to the target sheet with automation. It works nicely, however, I need to…
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Incomplete data when data shuttle is run
Hi guys I have been using data Shuttle to upload report from my one drive since few months ago and it's been working perfectly until today. Everything I'm trying to run were showing the yellow icon with exclamation marks. When I check my target sheet, only half of the data were uploaded. I've recheck my mapping and nothing…
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Smartsheet Calendar App vs Calendar View
My team sends out various reports on a daily basis. However, we have to reach out to different teams at different frequencies to ensure that we are sending the most up-to-date reports, as we don't have access to retrieve them manually. Typically, we send reminders using the "reminder" function on our "Report" sheet to…
