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WorkApps "The sheet you were trying to open has been deleted"
We have been noticing an error in WorkApps. If a report or other Smartsheet object is clicked it will give the error message "The sheet you were trying to open has been deleted" If I go to the dashboard itself there is no such error I own the WorkApp, the sheets, the dashboard, all of the objects contained in the WorkApp.…
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How do I archive a folder using a date.
Hello everyone! I am trying to do a mass end of year achieving. In this I want to achieve everything that has a project status or activity set to "Closed", everything that has a health of "Blue" (Means close at my company), and has a date of 2024. The issue I'm having is that I am unable to get the Date Closed to work. I…
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Why isn't project manager working?
Hello everyone, We have our Control Center set up with the help of Smartsheet. When we set up Control Center we made a column titled "Project Lead". We decided that "Project Manager" was a better fit. We updated all columns and all the metadata to reflect this change. However, all we get is «Project Manager» to appear in…
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Adding WorkApp User: Sometimes it worked, sometimes it don't
I've been having issues with adding a user to the WorkApp this week. Normally the pop up notification after you successfully added a new user is "contact@email.com" has been added to "role name" and notified" Now there's specific email addresses that even if how many times I tried to add them to the WorkApp, the…
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Freeze Column in Dynamic View
Hello Community; Is it possible to freeze a column in a Dynamic View? Like in a sheet or report, you can freeze a column to make it easier to scroll to the right and still have visibility of the first couple of columns...
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Anyone else have Smartsheet merge access issues with Google Docs?
The smartsheet merge app has been working perfectly for years but last week I started to get this error message when trying to generate google docs. Have tried uninstalling/reinstalling, restarting and different browsers - anyone else having the same issues or know how to fix? This app is blocked This app tried to access…
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User Subscription Model and Dynamic View Permissions
Under the User Subscription Model, can internal collaborators designated as viewers (not members or guests), enter data into a dynamic view? Our group is still on the Legacy Collaborator Model and uses dynamic view to collect data from internal collaborators that share the same domain as our group's plan. These internal…
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Help with Dynamic View Logic
I am struggling with a certain part of my logic through Dynamic View. When I try to create a logic and am basing the logic on a prior approval, I am not getting a dropdown with the approval statuses. Everything that I have looked at, it is all set up correctly. This is a field trip form and the approvals route: Secretary…
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Archiving Rule in Control Center Not Working As Expected
I have several completed projects located in an intake sheet that I would like to archive. I created an archive rule for projects with a status of "Ready to Archive" to move to a separate workspace. I also checked other freeze & disable features for items. When I tested one project, the only thing that worked correctly was…
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Why am I unable to see attachments made in a comment in Dynamic View?
When an attachment is made to a row via a comment, I am unable to see that attachment in the details panel of a the dynamic view. If the attachment is added as an independent attachment I can see it in the details panel > attachments.
