-
Help Article updates September 2025
Hello Community, We’ve published new videos on these topics: How to use sheet settings in Sheet settings in table, board, and timeline view How to use filters in table, board, and timeline view in Filter your data in table, board, and timeline view How to set up a sheet in Create a sheet To view the entire catalog of help…
-
The New Board View
The new board view looks nice and works well for some members on my team, but most are having a lot of issues with it not loading or page is freezing. I even have some people on my team not able to change the view and is just stuck on the page. Any one else having issues? Any suggestions on how to fix or what maybe…
-
Help Article updates July 2025
Hello Community, We’ve published the following new content. New videos on these topics: Smartsheet Permissions and Sharing in Sharing permission levels and tasks How to create a Sheet Summary Report in Create a sheet summary report How to create a Row Report in Build a row report And these new best practices: DataTable…
-
Unable to see Second sheet in Selecting a Data source for a widget
Hi, As the tile says, I can not see my metrics sheet when adding a widget to a dashboard. My 2 sheets Only one sheet is visible I am very new and are learning the ropes, and any help is greatly appreciated.
-
Synchronize Column Description, Input Form Help Text, and Dynamic View Description/Help Text
Allow for synchronization/harmonization of Column Description and Help Text fields across Smartsheet assets. The Column Description in Sheet view could be the default source of Help Text for that same Column in any Input Forms based on that Sheet, as well as the Description/Help Text for that Column in any related Dynamic…
-
Top 10 chart based on most entries
Hi everyone - I'm wanting to create a dynamic top 10 list for a few metrics on a sheet. In summary, we have an issues log. I want to be able to chart the top 10 customers with the most complaints added to the log. As well as the top 10 reasons for the compaints, etc…. Similar to what i would do with a pivot table in excel.…
-
My IF Formula only works in certain cells in my grid
I have a formula in my sheet that sums the hours by project, phase and category. Ie for a row with task 1 I get the sum of (1) total hours logged on timesheets, (2) Design Engineer Hours (2) Senior Design Engineer Hours, and (3) Principal Hours. The formulas are as follows: Total Hours: =IF([Budget:]@row > 0, SUMIFS({TS…
-
Unexpected behavior on Form
Hi All, We are experiencing some unexpected behavior using forms that started this morning and is causing absolute chaos in our org. We have been on Smartsheet for about 3 years, and rely heavily on forms for kicking off client projects. Many times the same form will need to be submitted multiple times with small tweaks…
-
Help Article updates May 2025
Hello Community, We’ve published the following new content: Column links overview Create column links Manage column links Dynamic View best practices To view the entire catalog of help articles, visit the Help and Learning Center. Were the articles helpful? Let us know by providing feedback for each article.