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AUTOMATION SEND FROM: FULLY CUSTOMIZABLE MAIL DOMAIN
I've made an automated mail that is informing our clients about their project. But, the main issue is that the @smartsheet.com @app.smartsheet.com is often ending up in their junk or spam folder. So, my wish is that the Send from function could either be the mail adress of a contact in a certain cell or just a fixed value.…
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Notifications appearing in Smartsheet, but not receiving notification email
Many on my team are receiving Smartsheet notifications in their Smartsheet alerts, but not receiving the notification email. Settings were checked and all boxes are checked to receive emails for any/all notifications. Can't figure out what else may be the hurdle here? Thank you!
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Automated Workflow Setup to Notify Users of Completion Not Working
I setup an automated workflow to notify users via notification email once their requests have been fulfilled. I've configured the workflow to trigger a completed notification email to the requestor based on the email in the Requester Email Address column after I've changed the status to Complete in the Request Status…
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Only Receive Notification When Log in
Hi everyone, I have set up a workflow that is sending notification reminder when task is coming to due. The trigger has been set up as once the status column shown as coming to due then the smartsheet will send the notification. But the user will only receive the notification when he open the sheet. If he doesn't log in,…
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Owners and Automated Emails
The current owner of our Master Leave/FMLA Tracker is continuing to receive automated emails related to employee leaves, even for cases that are not assigned to her. She would like to stop receiving these emails, and instead have them directed to our corporate leave inbox. We’re unsure what is triggering these automated…
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Automation not working for account email but for other emails yes.
I have an employee who's having issues with an automation I'm a little stumped on. It's a pretty simple automation when the drop-down assigned to changes to any value it should email her Troy Myers. I confirmed your email is correct and this is the email assigned to her profile account. If she is the only one marked to…
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Badge Notification in Smartsheet University
Ii would be a great addition to receive a notification once a badge path has been started to bring awareness to the goal and encourage the customer to complete it. A notification of how close they are to the goal would be a great feature as well, such as when Smartsheet University will send a reminder email that a course…
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Notification Automation Not Working
Hello Community! I have an automation set up to notify when the first box (documentacion) is selected to send to one group and two set up so that when all paperwork is checked it sends to two separate groups. My automation is not working when i have similar setups in many other sheets. when i force it to run by right…
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Notification Bell. Automatically remove notices that have been read from view
At the Notification Bell, I know you can remove ALL notifications if you wish, as well as manually Trash individual notices, but can the "read" emails be removed so that the user doesn't need to scroll through them to find the un-read emails? Or maybe an option to manually delete the "read" notices?
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Merged: IDEA: Unsubscribe from Access Requests (If not Owner)
This discussion has been merged.