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Reports: sharing requirements to @mention in comments
I often run reports to gather specific teams' data across multiple schedules into one easy-to-access place. I realized recently that report users cannot @mention people in comments, even if those people are shared to the base sheet being pulled into the report. Instead, the @mention must also be shared to the report. I…
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Complaints - Where to complain.
Hi Does anyone know how to lodge a complaint concern poor customer/support service? This is what I am getting from SS support. The Smartsheet website is the only website that cannot be accessed from my organisation. "Your IT department should be able to troubleshoot and resolve. Restarting the router should assist, but…
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Report builder - Collapse and Expand Rows
Hi, Is there a way to expand and collapse rows in the report builder just like the functionality that the sheets have? I want to be able to display in my project dashboard the same view that from the project sheet but unable to do so because I need to create it in the report builder first so I could display it in my…
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Digital Signature
Hi all, I've searched for this topic, but i could not find directly what i was looking for. Is there on Smartsheet any functionality for digital signature that doesn't require pairing our service with another software? All the solutions i saw were about using another software to do it, but those were from 2017. I am just…
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#NO MATCH result with INDEX/MATCH formula referencing Auto-Number/System
I use the INDEX/MATCH formula across many of my sheets for many years. This is the first year I've encountered this issue: my formula is indexing information referencing an auto-number system column type. We generate 3-digit "reference IDs" in this auto-number column to make it easy to index information for that respective…
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Add Grouping to Report Exports
When exporting a Report to PDF or Excel from Smartsheet, grouping and summary rows should be included. As I utilize a lot of automated reporting, via PDF, this would create consistency in the report view and exported view.
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Technical Issues with Formulas in Smartsheet
I am currently experiencing significant technical issues with complex formulas in my Smartsheet. The formulas are extensive and connect multiple sheets, each containing over 3000 rows. Unfortunately, I am receiving error messages indicating that the formulas are unable to access all the rows, and I am also encountering…
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When I upgraded from a trial account to a paid 'Pro' account I lost access to certain functions.
Hello, I recently upgraded my account from a trial to a Pro account and I am unable to do certain things. I am able to click 'Add column right' or 'Add column left' but not actually able to add a column. Additionally, certain functions are greyed out, such as 'delete column' and 'rename column'. I checked and I am still…
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Scanner won't "Enter" after scan
Hi! When I scan data in Word or Excel, after I scan it will auto "Enter" to the next line but when I scan in a SmartSheet form, I have to "Tab" to get to the next line after a scan. Are there specific settings in SmartSheet to be able to automatically "Enter" to the next line after a scan or is this not possible with…
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How do you use Smartsheet in a Learning & Development Enviroment?
I am relatively new to Smartsheet, and I never knew how robust this product was and learning everyday! I'm curious to know how you utilize Smartsheet in a Learning & Development enviroment. Please share your feedback and examples (if you are able) I'm looking to be inspired to how to leverage Smartsheet next.
