Ask questions about Resource Management by Smartsheet or about the Resource Management panel.
Hello Resource Management community! The Resource Management API is documented more comprehensively than ever in OpenAPI and available on the Developers site! Here's what's new: * New Location: Please update your bookmarks! Find the docs at https://developers.smartsheet.com/api/resource_management. * Downloadable OpenAPI…
Within Resource Management tool, is it possible to set up / and if yes where - that available time% us shown in hours?
I got charged $246 for my free Smartsheet plan on May 25, 2026. I tried contacting support, but because of my free plan, I am limited to this community post and a ticket (which they haven't responded to). I want to know why I got charged and how to get refunded.
I have successfully connected timing plan sheets with Resource Management tool displaying designers' % allocated hours, however now I'd like to add that it pulls for project managers, but the difference is that PMs are over whole project end to end so wouldn't be tracking specific rows. How is best to adjust to reflect…
Hi everyone, I'm looking for advice on how to reduce our Smartsheet subscription costs. Our organization currently has 200+ users, and at the moment we're paying for licenses for everyone because they need to: * Update row statuses * Edit assigned records * Upload attachments * Add comments * Complete their assigned tasks…
I've been trying to use the “Report time for something else” feature in Resource Management, under the Time & Expenses tab. However, even when I assign hours to a project and those hours are approved by the approver, no task appears in the Schedule tab. How do these hours work? Do they only affect reports? Where can I view…
Hello Smartsheet Community, I need assistance with downloading in "XLS" or "CSV" the list of people who have access to a specific Smartsheet sheet or workstream. I want to extract the names, email addresses, and access levels of all users who are shared on a sheet if it possible. Someone here can guide me in how I can do…
Our company has had a fluctuating userbase which I was trying to clean up. I have removed some users, but I need to re-add one which was deactivated months ago. When I try to re-add them, I get an error that reads "User is already a member of your account" I followed the instructions that I need to go to the "Users and…
I'm in the middle of implementing Control Center with Resource management. Leadership is asking to simplify our current project schedule to include only Phase, deliverable, and milestone - removing the tasks. How would this impact our use of Resource Management? If we don't have tasks, we can assign resources…which I would…
RM is being used to assign machines to projects. We want the Machine Admins to be able to assign machine availability within RM, but not allow the project managers to make changes (They need to request a change from the Machine Admin team). Is there a way to prevent this? The PMs have Admin rights to the sheet as they add…
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