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Expand Support Case Description Text Box
Problem: The Support Case description text box only displays 3 lines with no capability to expand beyond this limit. This makes it difficult to reread and edit previously typed text. The scroll bar moves the cursor to the top or bottom of the box at a speed that is not readable. Using the cursor and arrow key is the other…
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Expand Support Case Record View of the Subject Field Title
Problem: The Subject field title in the list of support cases only displays 23 characters, which makes it difficult to identify the cases without opening the entire record one at a time. Some cases contain similar, but not identical subject descriptions. This is a time consuming process, particularly when looking for a…
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Sheet summary report not showing all columns
So i was trying to edit a sheet summary report that was built from someone prior to me and i was struggling to make the necessary changes so ive made a new summary report, however, i am running into the same issues. For some reason the column options in the sheet summary report are not all of the options that should be…
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How to count criteria in a multi-select column
I have a sheet that tracks the priority level of funding requests and I am trying to formulate a metric that 1) counts the number of requests under a particular priority level and 2) only counts the request if it is under a particular Division Group. The issue I am running into is that the priority levels are multi-select,…
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Chart widget not graphing dates correctly
I am trying to graph the costs spent on projects per month in th dashboard using the chart widget. The problem is when the project goes into the next year instead of setting the first months spend ahead the last month in the last years spend it moves it to be next to the same month in the previous year as seen in the…
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Return latest value from another column's latest rows
Hello, I have a sheet in Excel I'd like to move to smartsheet to work with a client's team. The only problem I have is with the fields "Previous Cumulative Partner Discount" and "New Cumulative Partner Discount" as they have formulas that involve each other column in theirs and in Smartsheet it returns the circular…
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Export selected rows only to excel
Hello, is it possible to export only the filtered rows to excel? When doing the export, it will hide the rows that were filtered, but they will still be in the excel so if I try to copy and paste or create a mailmerge, the excel will also pick up the hidden rows. Alternatively, is it possible to do a mailmerge via word…
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Collecting time range in form
I'm creating a form to collect the days and times that employees will be out of the office so that I can get the info onto a dashboard for the team to refer back to. Since Smartsheet doesn't have time fields for forms the best workaround I could find was using dropdown fields with half hour time segments and have one field…
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Workspace Panel Auto-Opening
I know this topic has been addressed previously and was resolved but is now happening again. Is there a way to disable or remove the workspace panel from auto-opening each time you open a sheet? It's extremely frustrating!
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Should Smartsheet Reconsider Pricing Policy for Live Support?
Would anyone else like to see Smartsheet reconsider their pricing for users that need live support? I manage creative services projects for a large healthcare organization and am one of only a couple users that would ever need support. As a not for profit, it would be a waste of money for our organization to buy support…