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(SS Gov and Gov email) How to resolve 'disable' link (Gov) when email sent to Gov customer
(Note: I am posting the same @ different group/community. Please ignore if read already) Our experience with SmartSheet Gov (below) In the event of invitation from SmartSheet to become a member, edit a sheet and request for update, the email received in the outlook to any user with “mil.mail”, links are disabled and…
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Manual Workflow Trigger for Time Base Automations
Hello all, I was setting up a Workflow to trigger based on a condition at a certain time of day. It did not work, which is fine it was a test, but now in order to run that same test again, I have to move the trigger forward an hour and wait for it to reach that time. (Function is to clear a checkbox daily) Since I am…
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Pinned Recently Opened now sorting by last opened and it is horrible
Today I saw that my pinned recently opened sheets and reports were now a jumble. I sorted them back out and as soon as I clicked one to open it zipped to the top. This change is not really welcome and I would love the option to change if these are sorted at all. Having an active list like I used to made many things much…
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Success stories for Smartsheet - 10,000 Feet integration?
The Smartsheet community is pretty established, but curious how many companies are also successfully using 10k'? ... there aren't many topics that emerge here for that product, so I thought I'd ask the general question. Our agency has been working with both tools for about 6 months, and I'm glad to see us getting more…
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Format of Automations
Apologies in advance if this has already been asked, however, I struggled to find an answer on this when searching in both the community pages and the help guides. I'm convinced I've previously been able to apply a setting on automations, such as alerts/notifications, which allow them to be displayed either vertically or…
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Is there an expiry date for the update request?
Some of my team members could not update the request I sent through Smartsheet. Most of these issues are reported on the links which are older than 30 days
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Update Request emails not including message text?
Hello, We're having an issue where, when update requests are sent, they don't include the message text that we set in the automation settings. Instead they have the default 'Please update my online sheet.' I've included images of the automation setting, as well as the email that gets sent: As these update requests can be…
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*NEW: Proofing using Reports
The new Proofing capability is something we would like to implement in our department, but we are having issues with accessing this in Reports. We see that Proofing can be done in the main smart sheet, but our Artists access new design requests via Reports so that they only see what tasks and designs are assigned to them.…
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Client name incorrect in Contact List background and will not change
I inherited the Smartsheets/workbooks a couple of years ago, and I recently noticed (on an update workflow request I just created) that a client's name is incorrect. I can not change it. Any ideas where this name is stuck or how I correct it? When I tried to figure out why this happened, I noticed that the name appears…
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If Statement
Hi Team, Can anyone help me how to write this condition In Smartsheet Thanks
