Dear Smartsheet Community,
Over the past year, we've invested significantly in evolving our board view, adding features that match and exceed the capabilities of our legacy card view. In the last few months, we've delivered a density configurator, field management, improved hierarchy, advanced search, conditional formatting, accessibility enhancements, and much more.
These updates have resulted in superior performance, tighter real-time collaboration, more convenient auto-save functionality, and other key benefits that illustrate our commitment to delivering a more intuitive, powerful, and intelligent work management experience.
We’ve already announced our plans to phase out card view in favor of board view for all free users. And now, we’re taking the next step in our platform roadmap by officially deprecating card view for all Pro, Business, and Enterprise users in accordance with the below schedule:
- Pro Plans: September 13, 2026
- Business Plans: September 25, 2026
- Enterprise Plans: October 25, 2026
Board view will also be the default view on any load 30 days prior to the respective plan deprecation date.
Until that date, you'll retain full access to card view via the view switcher, giving you time to transition at your own pace. We also want to assure you that during this time, Smartsheet will work diligently to close any current parity gaps in board view — such as proofing, manual card coloring, and remaining hierarchy improvements — before card view is fully deprecated.
Why this change?
Board view represents a modern, flexible approach to visual work management. It's built on the same next-generation Smartsheet platform as table view and offers superior customization, performance, and collaboration features when compared to card view. By consolidating around board view, we're able to focus our engineering efforts on continuous innovation while simplifying the user experience for everyone.
Frequently Asked Questions:
Q: Will I lose my data when card view is deprecated?
A: Not at all. Your underlying data remains unchanged and fully accessible. Views in Smartsheet are simply different visual representations of the same data. Once card view is deprecated, you can access your information through board view, table view, timeline view, or any other view in your Smartsheet instance.
Q: I use card view regularly. How do I prepare for this change?
A: We recommend exploring board view today. Use the view switcher to switch your sheet to board view and familiarize yourself with the interface, test your workflows, and discover how board view's features can enhance your productivity. Most users find the switch intuitive, and the richer feature set often improves their experience.
Q: Why not keep both card and board views indefinitely?
A: Maintaining multiple views with overlapping functionality requires significant engineering investment and can slow down our ability to innovate. By consolidating around board view, we can deliver new features faster and provide a more cohesive, streamlined experience. Board view has evolved to the point where it now offers superior capabilities to card view, making this consolidation a natural progression.
Q: Where can I learn more about board view?
A: We have comprehensive resources available:
Q: What if I’m a SysAdmin and would prefer to communicate these changes to my team/end-users independently?
A: Should you want/desire to handle communicating the upcoming Card View deprecation to your end users, you may opt out of future card view deprecation notifications by contacting your Customer Success Manager (CSM) and/or Technical Account Manager (TAM) and requesting this.
Q: What if I need additional support during the transition?
A: We are here to help. Please reach out to your account team or submit a support ticket with any questions.
Q: I use proofing. Will that be available in board view?
A: Proofing will be available in board view prior to any card view deprecation.
Q: What about update requests?
A: Update request will be coming to board view soon. They are available in table or in grid view.
Best regards,
Smartsheet Product Team
cc: @eleanor_ritchie
