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Hello,
Recently I have noticed that the smartsheet plugin for outlook keeps asking me to sign in evertime I open it up.
It's not hard to click the "Work Sign in" button, but I was wondering if there is anything I can do to remember me when I sign in
I've also noticed that I have to login more often than I would expect.
Same here, we have users report that they have to login every morning to get the add-in working.
We are having the same difficulty at our company. At least once everyday each user has to login to the Smartsheet plugin. It is not difficult, but it takes enough time that people are opting out of using Smartsheet, and simply using standard Outlook features in place of Smartsheet (flagging, reminders, etc.). Is this a bug, or is there a way our users can stay logged in without having to login one or more times in a day?
Where is the follow-up from Smartsheet on this? Having same issue where I am unable to stay logged in when using Microsoft plug in to log in.
@Michael Kjelson
Hi Michael,
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
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