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I've installed the azuqua app that connects zendesk to smartsheet and can see the new tickets feeding through. I want to customise the ticket fields that come through so they only show the info (including custom fields) that I want the team to see. I can't find any info on this. Please help!!
Hi Jon,
I'd recommend reaching out to azuqua support for this, as they'll be more familiar with how to customize the fields that come through: https://azuqua.com/contact
Is anyone else having issues setting up a new Data Mesh? I am getting "Unexpected Error from Smartsheet API" then Data Mesh reloads.
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Hello, We may have identified the cause of the DataMesh access issue I’ve been experiencing. Our IT administrator, Mike Hoke, noticed that I appear as a Plan User with full permissions, but I am showing as a non-member of the organization. His theory is that when I originally started using Smartsheet, I may have created an…
