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We created a sync between a google form and a smartsheet that records promotion requests. This sheet is used multiple times a day to record these requests. The sheet stopped syncing on August 14 and the team cannot figure out why the sync stopped. We researched the community and help for potential issues. Do you know of reasons why a google form sync would stop working? We are trying to resolve the issue without having to create a new sheet.
Hello,
This can happen for any number of reasons. Sometimes, when the Google API is accessed too many times (our Google form sync was built with the Google API), the Google API completely stops an activity from happening.
The way to fix this is to disconnect and reconnect the sync, which will create a new sheet in Smartsheet. I know that this isn't the path that you wanted to take but it's the only path to take in order to get your Google form to sync with the sheet again.
Thank you!
My company has smartsheet and my other co-workers use DataMesh. I have the same permissions as them but I can not use the DataMesh feature. I get this error message, "This is the Sorry! You don't have permission to use this app."
Hi Community, Has anyone migrated a complex Smartsheet solution from the NA instance to the EU instance? The solution includes Control Center/Blueprints, sheets, cross-sheet references and formulas, reports, dashboards, forms, workflows, approvals, and sharing permissions. I’d be interested to understand: What can be…
