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We created a sync between a google form and a smartsheet that records promotion requests. This sheet is used multiple times a day to record these requests. The sheet stopped syncing on August 14 and the team cannot figure out why the sync stopped. We researched the community and help for potential issues. Do you know of reasons why a google form sync would stop working? We are trying to resolve the issue without having to create a new sheet.
Hello,
This can happen for any number of reasons. Sometimes, when the Google API is accessed too many times (our Google form sync was built with the Google API), the Google API completely stops an activity from happening.
The way to fix this is to disconnect and reconnect the sync, which will create a new sheet in Smartsheet. I know that this isn't the path that you wanted to take but it's the only path to take in order to get your Google form to sync with the sheet again.
Thank you!
So we're a financial institution and we have a workspace of about 20 sheets for different branches to log and track specific transactions for audit purposes. These sheets take up over half of our member count and I'm trying to determine if theres a better way to manage these or if we just have to eat the cost of more…
When I want to filter dropdown based on the criteria "is checked", "Linking to another sheet error" is popping. Please resolve this, much needed feature.
Hello, I am looking for help with adding Dynamic View to Business account.
