Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Is there a way to create a template of the field mappings for the jira connector? We would like to establish a standard mapping for a set of our projects and we are looking for a way to either clone an existing workflow or upload a template.
HI Joanne,
At the moment there isn't a way to create field mapping templates or clone workflows within the Jira Connector. Please submit an Enhancement Request for this.
As a workaround, the default fields that appear when you create a new workflow will auto map if the sheet you select which contains columns with matching field names.
If the default fields that appear during workflow creation (Issue Type, Summary, Assignee, etc.) are ones you use commonly, you might consider creating a template in Smartsheet that includes those fields as columns. When you want to create a new workflow, create a new sheet off of this template, and select that new sheet during the workflow setup. The existing columns for the default fields you include should auto map.
Note that this won't work for all fields from your Jira Project, but may help in making the workflow setup process a bit quicker.
Hope that helps!
Kind regards,
Nathan L.
I created an extensive automation to gather approvals on a change request. In the customized message I am referencing some fields. Some fields are dropdowns and other s are just contacts. However, when the message comes through, those fields are not populating any information. I have looked at my column names and they…
Hi everyone! I was wondering if anyone knows a way to attach a file upload space to an update request. I have already set up a workflow to send out a update request at the appropriate time but I cannot find a way to add an upload space. I know that I can add attachment when I manually send update requests, but I was…
Good afternoon, The current account holder is no longer employed with Ambipar. We need to have the primary account contact and ownership transferred from that individual to me. Could you please provide the contact information for a Smartsheet representative who can assist with this transition, or advise on the process…
