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This is making smartsheet unusable. If a row is highlighted for a few seconds then task name gets deleted. Even if the mouse is out of context. Need help ASAP.
This is strange behavior and not one we've ever experienced. I would recommend getting help from Smartsheet support. https://help.smartsheet.com/contact.
I wonder if you have a browser extension that is conflicting with your Smartsheet implementation. Support should be able to help you track it down.
In the meantime why not try a different browser? Or a different device to test for the reason.
RichardR
Good idea Richard! Definitely a must for troubleshooting.
I would recommend also checking to see if you change the color of the highlight for the changes will help not hide your data while the highlighted changes are showing.
Oh, good catch.
Craig