Undocumented Bridge schedule limits

Sophie_Centurion

I ran into an issue when creating a new workflow in Bridge and got the following error:

"You have reached the maximum number of repeated schedules for workflows in your account. You must reduce the number currently used to be able to create new schedules."

This took me by surprise since I couldn’t find these limits documented anywhere.

Support confirmed there’s a limit of:

• 40 repeating schedules
• 20 one-time schedules
  (per Bridge account)

This has a pretty big impact if you’re using dynamic scheduling, and it’s not mentioned in the docs at all.

If anyone has run into this and has found a good workaround (other than a single parent schedule triggering child workflows), I’d be interested to hear it. I’m trying to avoid stacking everything into one flow in case a failure blocks everything downstream.

Also worth noting—this took over 2 weeks to get a response on a time-sensitive ticket, and it was closed right away with no chance to follow up. Would be good to get some clarity from Smartsheet on whether this is something they plan to address and why it isn’t documented.

Philip Robbins

@Sophie_Centurion thank you for sharing this with the community. I thought I'd kicked the a$$ of Bridge pretty hard but this is something I haven't encountered. My suggestion here would be to consider if there's a Smartsheet-based schedule workflow that you can use to trigger your Bridge workflows, such as having a pair of sheets and have one send a row to another on a schedule and use the new row as the trigger.

My view on Bridge development is it's dead in the water. Smartsheet is throwing all its effort at its MCP server and I would expect AI agents to eventually make Bridge redundant. Each time they release MCP updates I'll be testing it to see if any of my Bridge workflows can be replicated by the MCP.