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I am a new user and I downloaded a template and now I am unable to access my sheets. How can I get this resolved? Is there a over the phone support we can access?
If you have purchased a plan that includes phone support you will find the phone numbers listed by clicking your user icon in the bottom left of the page and selecting plan information. Depending on your plan, you may have access to the customer support portal: supportportal.smartsheet.com
Thank you Shawn!! I'll take a look
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
Is there a way to revert to the old dashboard look and feel. The new dashboards do not look good at all. There is no way of knowing if there are additional items in the widgets until you scroll over one to learn there is more to it since the vertical bar doesn't show. We have hundreds of dashboards and they will all need…
When i try to send or print the timeline view instead of showing the progression bars like they do on the screen it only send the data entered and not a graph type view to print. Is there a way to do this. I am using a mac platform if that helps.
