Best Of
Good News — Your Support Just Got Better!
Hi Community,
We're excited to share that all customers, regardless of plan type, now have access to:
- *24/7 live chat with a support agent — get real-time help whenever you need it, day or night
- The full self-paced eLearning catalog from Smartsheet University — learn at your own pace with on-demand training covering the full range of Smartsheet features.
*Gov and Brandfolder customers will have access primarily during US business hours.
Ready to get started? Chat with a support agent directly in-app or get started on your learning path on Smartsheet University.
Best,
Annie
Principal PMM
Support & Services
Aren
Re: May Question of the Month - Join the conversation and receive a badge
So in my neck of the woods, there is a place that serves the best hot dogs and fries. Gene and Jude's in River Grove, IL, is one of my favorites. It is a must-have if you visit.
Ruby Gonzalez
Re: Dynamic Views suddenly mysteriously being deleted?
@Rebeca S. may we have some assistance from your support team on this issue impacting multiple customers please? This thread has been marked as "answered" but the issues have not been addressed or explained.
Thanks!
Sheet Doctor
Re: Dynamic Views suddenly mysteriously being deleted?
@Tiffany.White We've seen them disappear in my client's environment in both instances — sheet & report.
@damon.tackett This is the first time I've seen something like this with Dynamic View where the views just self-delete. It's otherwise been very resilient except under heavy workload stress. Thanks for starting the thread. Always helpful to know you're not the only one going through something!
Sheet Doctor
Re: May Question of the Month - Join the conversation and receive a badge
The first place I take my family and friends is Torchy's Tacos! hands down the best Tex-Mex , their queso and tacos are a must have!
Leroy Noriega
Introducing CLI Power Tools: Open-source Claude Code agents that turn Smartsheet's depth into your AI advantage
April 30, 2026
Today we're releasing CLI Power Tools — a free, open-source pack of three Claude Code agents purpose-built against the Smartsheet MCP Server. They install in 60 seconds, run in the terminal or from the Code Tab in Claude Desktop, and turn three of the most time-consuming project management tasks into conversational prompts.
Get started with these three agents in Claude Code:
- bottleneck-scanner: Replaces 45+ minutes of manually opening sheets and counting by owner with a single prompt. Identifies overloaded resources across your portfolio and reads discussion threads for context — so if someone flagged capacity issues in a comment last week, the agent already knows before suggesting changes.
- reassignment-helper: Turns 30+ minutes of filtering and clicking through individual rows into a 15-second preview-and-confirm workflow. Scans every sheet a person owns, checks for blockers and access gaps, and shows exactly what will change before anything is written.
- engagement-cloner: Cuts roughly 60 minutes of find-copy-clear-rename-reshare work down to a single prompt. Replicates project structure without carrying over previous client data, and flags anything that shouldn't transfer.
The three tools follow a deliberate trust model — Read, Write, Create — so you can build with confidence with AI on your live work. When multiple agents analyze the same data and reach different conclusions, the system surfaces the disagreement instead of hiding it: AI analyzes and recommends, humans decide. That's not a limitation — it's the design.
Every action respects existing Smartsheet permissions, every write requires explicit approval, and every change leaves a paper trail — aligned with Smartsheet's Responsible AI principles.
These three are just the start. We're treating Power Tools as a growing library — daily cadence, governance, workspace setup, and packs we haven't named yet. MIT-licensed. PRs welcome. The catalog grows from here. Learn more and get detailed instructions on how to get started in our new blog from Drew Garner, SVP of AI & Platform Strategy at Smartsheet.
Environment Availability: Commercial US, Commercial EU, Commercial AU
Plan Availability: Business, Enterprise, AWM
Model Availability: Legacy model and user model
Stay informed by Subscribing to receive product release updates for curated news of recently released product capabilities and enhancements for the platform of your choosing, delivered to your inbox. As new releases occur, you will receive a weekly email with news of what's released every Tuesday.
Galina Jordanowa
Re: Introduce yourself & get to know your peers!
Hi everyone! I'm Erika, a Data Analyst based in Shreveport, LA. I work in Sales Operations for a medical manufacturer and distributer, where I've been using Smartsheet to build automated workflows, improve data governance, and create dashboards that help our sales leadership make better business decisions. I'm relatively new to the platform but have been diving in headfirst — it's been a game changer for the way our team tracks and reports on performance.
On a personal note, I live on a Mardi Gras parade route, which means a few weeks a year my front porch is basically the best seat in the house. 🎭
Looking forward to learning from this community!
EriBarri
Re: May Question of the Month - Join the conversation and receive a badge
Springfield, IL: The Horseshoe.
Behold this amalgamation of love, calories, and Lovecraftian madness.
Brought into this world by Elizabeth Schweska in 1928 when asked by her husband for a new lunch recipe to serve at the Leland Hotel. She was inspired by Welsh Rarebit, and throughout the ages it has evolved into the local favorite that it is today.
It would be served to my community members as a pillar of hyper-Americanism, a challenge, and a means of filling one's stomach, soul, and arteries.
Recipe from bottom to top:
- A slice of Texas toast.
- A hamburger patty (or any meat/substitute conceivable).
- French fries.
- Smother in cheese sauce.
It comes in two sizes — the Pony Shoe for the on-the-go office worker, and the Horseshoe for the all-day digestion inclined.
It is both beautiful and terrifying. All shall love it and despair.
Kbrow
Re: Display Attachment Names in a Column
You would need to use the API, the premium add-on Bridge, or another similar third party app.
Paul Newcome