Best Of
Feature Request: Add Customization Options to Update Requests
Our team values Smartsheet Forms for their clarity—especially features like helper text, reference links, and custom end messaging. These improve accuracy and user experience.
However, Update Requests lack these options, making it harder to guide responses effectively. We’d love to see:
- Helper text for fields
- Ability to add hyperlinks
- Custom confirmation messages
These additions would enhance usability and improve data quality across collaborative workflows.
Thanks for considering!

Sheet Look up for dropdowns
There are so many times that I need to create a dropdown list from information on another Smartsheet that is routinely updated. There is no straightforward way to do this. It is cumbersome to do this via data shuttle, and I have gotten errors when trying to so do. It seems like this should be a very simple function.

Enable Attachment Access from Report Widgets on Dashboards
Hi everyone,
We’re working on streamlining our grant review process using Smartsheet, and I wanted to share an idea that could really improve the reviewer experience — especially for those who aren’t super tech-savvy.
In our setup, students and faculty submit grant applications via a Smartsheet form, including attachments like resumes, narratives, budget worksheets, and references. These entries feed into a master sheet, and we’ve created a dashboard for our review committee to view assigned applications.
We use a report widget to show each reviewer only the applications they're responsible for. The challenge is: while the report includes all the key data, it doesn’t display the attachment icon — so reviewers can’t access uploaded documents directly from the dashboard view.
Here’s the idea: It would be incredibly helpful if Smartsheet could allow attachments to be visible or clickable directly within a report widget on a dashboard. That way, reviewers could access all application materials in one place without needing to open the underlying sheet or search elsewhere.
If anyone has found a creative workaround for this, I’d love to hear it too!
Thanks for considering this feature enhancement.

Smartsheet Backup and Recovery
We would like Smartsheet to provide a mechanism to do a full backup and restore of related files. While a step in the right direction is the ability to restore to a previous version of a sheet, we find that in an integrated environment, this would not be sufficient:
We have a single worksheet that drives multiple reports and dashboards.
We have also created many dynamic views that are embedded in dashboards.
Finally we have deployed these to users through Workapps.
In the event of a problem in the source sheet, receiving an excel backup (or saving the sheet with a new name at a point in time) is not a sufficient backup, as the integration to reports, dashboards, dynamic views, and work apps would all need to be reconnected.
We hope Smartsheet can create backups of the environment and allow users to select which items to recover from a point in time backup (e.g. Daily). Ideally users could select which items to restore to ensure integration and links from that point in time were respected (at least within a given workspace).
Thanks for considering this request.
Copy and Paste Columns
Need a way to copy and paste columns from one "standard columns" sheet to new sheets. This would be similar to a template but more flexible.

Rich Text formatting in cells
I would love to see rich text formatting be available in cells on a sheet. We have several reports where we rely on certain words in a cell to be a different color than the other words in a cell (quickly showing variable options or redlining changed content if only a word or two has been altered). Currently, we are only able to house these items in Excel. It would be a game changer to be able to move this data into Smartsheet.

Generate Documents with Adobe Sign
Please add Adobe Sign as an option in the "Generate Document" feature.

[GIVEAWAY] Celebrate 20 Years of Smartsheet!
Hello Community,
You might have noticed by the title, but we have a huge milestone to celebrate — the 20th anniversary of Smartsheet!
We wouldn’t be here without you so join us in celebrating with some Smartsheet trivia and enter for a chance to win commemorative 20 year anniversary swag.
As we celebrate the past 20 years, we're not just looking back at our journey; we're charging full steam ahead into the next chapter, driven by a bold vision for an agentic AI future. From our founding 20 years ago, our mission has been constant: to empower anyone to drive meaningful change.
We’re giving away 5 limited-edition 20th anniversary picnic blankets. They're perfect for your next outdoors adventure, and a fun piece for all you Smartsheet swag collectors out there. 😉
To enter, all you have to do is try to answer one of our trivia questions in the comments below. (And don’t worry, you’ll be participating even if you don’t get the answer right. 💙)
20th Anniversary Trivia
Test your Smartsheet knowledge! Answer one of these questions in the comments below for a chance to win.
- Question 1: In what year was the very first ENGAGE conference held?
- Question 2: Name two countries outside of the US where Smartsheet has an office.
- Question 3: Take a Guess! How many Overachievers have been part of the program since it was created?
Make sure to get your entries in by Friday, October 17 at 5pm PST. Good luck, and thank you for being an essential part of the Smartsheet story!

Re: Dynamic View - Visibility of Attachments & Comments
Currently, when an attachment is added to a comment in a Sheet or Source Report, it does not appear as an attachment in the associated Dynamic Views. Only attachments added to the ROW are shows in the Attachments in the Dynamic Views. I think it would be great if attachments added to comments also appeared in Attachments in the Dynamic Views.

Zapier with the .eu version of Smartsheet
I see many posts in the forum that users signing in from .eu cannot use Zapier integration as the step required to make the connection defaults to the .com instance.
Wehn signing into this forum I saw a button that said sign in from .eu, can we have the same in the Zapier connection please.
