Best Of
Dashboard Widgets - Individual Borders and Backgrounds
when adding metric widgets to a dashboard it is currently very difficult to separate different pcs of information.
A simple change for this would be to give the option for background colors and borders on the widgets (this can be extended to other widgets as well)

Reactions to Comments
I would love to be able to react to a comment, so the poster knows I see it without me having to type a new response. Thinking "Thumbs Up" / "Thumbs Down" / "Heart" / "Laugh"

Bring Back the Outlook Add-In - Please upvote this!
Last year, Microsoft announced it would no longer support legacy Exchange tokens because they are a security risk. This technology was used in the Outlook Add-in. Several months ago, Smartsheet contacted admins and recommended "enabling legacy Exchange tokens" to keep the add-in. My organization can't do that because Microsoft identified this technology as a security risk. So my add-in no longer works.
I use Smartsheet to track change and update requests for a 2,000-page website, assign tasks to my team, and notify the requester when the task is complete. Despite my best efforts to get people to submit their changes using a form, a lot of those requests still come to me by way of email, or people email me with supplemental info related to the request. The Outlook Add-In made this a completely hassle-free process. I could simply use the add-in to copy the email (including attachments) to my Smartsheet, or add email conversations to existing rows. Without the add-in, this is a horrible manual process, especially when attachments are involved.
I've been working with Smartsheet on a solution, but they need to hear from the Smartsheet Community. If you want Smartsheet to create the Outlook add-in using more secure technology, please upvote this idea!

Rich Text Widget Scroll Bar Change
Hello, all!
There seems to be a change in how a dashboard Rich Text widget is formatting. I first noticed this on April 22, 2025.
Any rich text widget on all dashboards is adding extra space at the end of the text. When editing the widget, it appears that there is no extra added space--it looks normal. When you save it and view the dashboard, the rich text is now needing a scroll bar to scroll through the extra blank space.
The Rich Text widget was previously formatted without all the added space at the end, so all of my dashboards are formatted accordingly to avoid unnecessary scroll bars.
My guess is that this change may have been a mistake, but I would like to request that it go back to normal sizing.
I submitted a support ticket and they confirmed that this seems to not necessarily be a system issue, but rather how the feature is designed to function at this time.
Re: New streamlined creation experience
This is horrible for people her inherit sheets. I just became the owner of 80+ sheet that I did not own prior to this update and now can't move them into folders that I created. There needs to be a better solution.

Re: New streamlined creation experience
This is terrible. I work for a very large construction and engineering comany and have hundreds of sheets shared with me at any given time. I now have no way to organize them. I tried making a workspace called "Sheets" nad was able to move some things into it, but I began receiving errors stating that I could move a sheet/folder into it because it was shared with me. That's not helpful at all. Very disappointed with this new "improvement."

Added Japanese font setting to Document Builder
There currently isn't a way to change the Japanese font displayed on the pdf to use the document generation function in Smartsheet.
Therefore, I would like to be able to set the type and size of Japanese fonts in the same way as English fonts.

Re: Feedback requested: Shape how Smartsheet communicates with other tools!
Being able to change the look and feel of emails that go out to users would be a game-changer. It would also be awesome if update requests could be more dynamic - in an ideal world, we'd be able to send update requests via email or Teams and the user could update the information within the email or Teams chat.
Provide a Image Gallery Widget in Dashboards
We use a Dashboard for a monthly Client report.
The majority of the dashboard is text, tables, and graphs. We do insert an image at the bottom demonstrating progress on our construction projects.
We would love to have a single "Gallery" widget, where we can load up to 10 images so that clients can scroll through the images at their own time.

New feature to track, monitor and manage all notifications that are being sent out via Automations
New feature to track, monitor and manage all notifications that are being sent out via Automations.
Goal: To check and audit that we arenβt sending too many notifications to people, and verify that people we think are getting notified are actually being sent alerts.
