Best Of

I agree with this request. We have a process where if the employee hits the green Update button it will open a form for them to fill out that goes to our admin team. We vet the request for a license (most of the time this was an unintentional request) and then grant a license if necessary. The new Trial License feature Smartsheet introduced is causing a lot of confusion in our organization as they are getting e-mails from the sales reps that ask them to contact them directly to discuss changes to the enterprise account. They also get an e-mail that tells them their free trial is ending and gives them options to upgrade. The ability to give out trial licenses should be done by the Admin. team instead of it being an automated process coming from Smartsheet, or the Admin. team should have the ability to disable this feature.

Time is big, we can already see time in system-generated cells but we really can't use anything but the Date.

There are 2 ways to fix this

1. Allow a column type as Time Then create a net time formula so you can get real data based off am and pm = how many days etc.
2. Modify the date column to use Date and time. (Like the system-generated cells) Again need the formulas to allow proper counting etc.

Use Cases

1. Timesheets
2. PTO
3. call logs
4. Timed Tasks
5. On-call rotations
6. scheduling

If you put dynamic view on a dashboard, you can not see it on the mobile app, you need to click on a link and then log in separately. Seems like a miss, But a feature needed ASAP.

I will find a workaround but was bummed because it doesn't work.

+1 ... it's so hard to upvote topics properly. This item has MANY thread over the last decade. It took quite a bit of Googling to land here and upvote this request. I'm not even sure if this is the right place to upvote. This is core functionality that has existed in Excel since the dawn of time. We expect it to be here. At my previous company we went with Monday.com and this was one of the reasons why. At my present company I find myself using Smartsheet again. There is much to like about the tool, but the lack of listening to your customers and implementing a basic, core need like this is leaving a sour taste in my mouth.

You WILL lose customers over this. Please listen. Please add it to a future sprint. We shouldn't have to create automated tasks that run curl requests via your API to dance around the limitations. If it can be done via the API, it should be available via the standard UI, right?

Currently, the owner of the sheet is consistently listed as the sender of email notifications that are sent regarding task status.

We should have the ability to set the email address, rather than it being tied to someone who is an owner of the sheet. This can sometimes cause confusion, as the recipient may not be expecting an email from the person whose email address is used, and also results in unnecessary waste/rework when that person is directly engaged by the email recipient, as they most likely do not have the details about that specific task.

Related: we need to be able to save sorts. As a Smartsheet user since 2011 I recognized this need early on, and I’ve been asking for this for over ten years.

It would be useful for reviewers to be able to click on and test any urls embedded within a proof (such as pdf).

Is it possible to change the behavior of the dashboard so that if a chart item links to a report it can open in a separate window? Currently, when clicking on a chart it replaces the dashboard. For instance, want to hold the Ctrl key while clicking on the chart and having it load in a separate window. Thank you.

Please add the ability to format a column with percent, currency, decimals, etc using global updates.

It would be nice to be able to configure when creating the global update in the control center.

At minimum, column format should be included when I run a global update on a column I've already added to my template.