Best Of
Re: Can we run the request for update to include all the rows that applied to one condition?
Hi,
I hope you're well and safe!
Yes, as long as they are triggered simultaneously and part of the same Workflow, and the Placeholder* rules are ok, they will be grouped in one email, where you can open it and navigate from one request to the next.
*Placeholders will generate separate notifications when used with Alert or Update Request actions in change-based workflows, provided that six or fewer rows are triggered simultaneously. If seven or more rows are triggered at once, the custom subject and body will be removed.
Make sense?
Would that work/help?
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD
✅ Did I help answer your question/solve the problem? Please support with 💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer the question. I appreciate it, thank you! 🙏

Re: Notification Bell Shows Alerts but No Notifications Appear
Hi,
I hope you're well and safe!
Strange! Have you also tried another browser, the Smartsheet App, and the browser in Incognito/Private mode?
If you haven't already done so, please submit a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD
✅ Did I help answer your question/solve the problem? Please support with 💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer the question. I appreciate it, thank you! 🙏

Re: Fetching comments from a Smartsheet : Getting Error
Hi @Manik Salaria,
Can you confirm if you have entered a sheet ID into your API request? This should be entered in the section at the top.
For example, if you’re wanting to get a specific comment, you’ll need to enter the sheet ID and the comment ID in the bolded sections here: https://api.smartsheet.com/2.0/sheets/{sheetId}/comments/{commentId}
If you’re wanting to retrieve all discussions & comments for an entire sheet, you’ll need to use https://api.smartsheet.com/2.0/sheets/{sheetId}/discussions?include=comments.
Lastly, if you’re wanting to list all comments for a specific row, you can use https://api.smartsheet.com/2.0/sheets/{sheetId}/rows/{rowId}/discussions.
Take a look at the relevant sections of the Smartsheet API documentation here:
Hope that helps!
Georgie

Re: Any workarounds to make Card View easier to scan?
I'm assuming each person has different requirements of what they are looking at? There is a feature that you can select what fields are shown, and which ones are hidden.
You could also create a filter for each person and that may help them so they can just see what they want
I'd also recommend submitting a product enhancement for the Card View, you can do that by going here
Hope this helps

Re: Any workarounds to make Card View easier to scan?
If you want more space you can put a column before and after the cutters section with just one dash in each cell.
/marc

Re: Any workarounds to make Card View easier to scan?
Just make a column between the sections with the value "—-Cutters Section—-" for all the rows and it will show up like this
/marc

Re: Meet John Foster, our September Member Spotlight! 🎉
Hi @Isis Taylor I have 3 different sheets now that can pass data back and forth by using a URL containing data frm the row and pre-filling a form.
It is working really well and we will be rolling this out across more of our solutions, where we have users raising issue incorrectly.

Re: Utilising multiple forms on one sheet
Hi,
I hope you're well and safe!
Unfortunately, it's not possible to combine forms at the moment, but it's an excellent idea!
Please submit this as Product Feedback or an Idea (If it hasn't been added already) when you have a moment.
Feel free to share the link to the Idea here so that others and I can add our votes.
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Smartsheet Expert Consultant & Partner / CEO @ WORK BOLD
✅ Did I help answer your question/solve the problem? Please support with 💡 ⬆️ ❤️, and/or ✅ Answer. This will make it easier for others to find a solution or help answer the question. I appreciate it, thank you! 🙏

Re: Why is % Complete not the same between Smartsheet and Microsoft Projects
Easiest way I think about it is the following.
Smartsheet’s project settings calculate % Complete by looking at the total project duration (Start Date to End Date) and how far along tasks are within each parent row.
This is why progress may not feel evenly distributed. For example, if you have 11 tasks where 10 are just 1 day long and 1 task is 10 days long, finishing the 10 shorter tasks will only show 50% complete. Likewise, completing just the 10-day task (and leaving the rest at 0%) will also show 50% complete.
In other words, tasks are weighted by their duration, not counted equally.

Re: Bridge Javascript/Call API & Control Center
@Genevieve P. Thank you for that! After some trial and error, we were finally able to get a solution! We were able to do it fairly similarly to what you have, but with a bit of additional javascript which allows it to be dynamic when we have multiple employees in this workspace.
- Use Bridge to trigger off of a row being added to the summary sheet from a control center project.
- New State: Get Row
- Use Bridge to get row
- The row contains the project name and employee name.
- Use Bridge to get row
- New State: Get Project Folder
- Use the API with the workspace ID that we are pushing the projects to and list out the folders in that workspace.
- Use JS to see which of the folder names contains the project name that we got from step 2a.
- New State: Get Project Sheet/Employee Folder
- Use the API to get the sheet ID from the sheet in the folder from step 3b.
- Use JS to see which of the folder names (step 3a) contains the employee name that we got from step 2a.
- New State: Get Destination Folder
- Use the API to list the folders under the folder from step 4b.
- Use JS to see which of the folder names is equal to "Group Sheets".
- New State: Move Sheet
- Use the API to move the sheet (step 4a) to the "Group Sheets" folder (step 5b).
- New State: Delete Project Folder
- Use the API to delete the project folder (step 3b).
We used the https://api.smartsheet.com/2.0/ for the base URL and then the documentation from
to do the endpoints.We were then able to use the below JavaScript through each step to determine which folders we were wanting to use.
function getFolderIdByName(folders, searchName) {
const folder = folders.find(folder => folder.name.includes(searchName));
if (folder) {
return folder.id;
} else {
return 'Folder not found';
}
}
const folders = folderArray;
const folderId = getFolderIdByName(folders, searchName);
return folderId;
The folderArray and searchName were set in the Bridge JavaScript Script Parameters. The folderArray was set to the folder arrays that we were getting from the API calls and the searchName was set to the folders that we were trying to find (Project Name(Step 2a), Employee Name (Step 2a), or Group Sheets (Hard Coded)).
The folder.name.includes() allowed us to not have to specify the whole name for the folder and instead just include the specific part that we were capturing in the summary sheet.
Now onto step 2 (or would it be 8?) for when the project is complete, we are going to make a copy of the sheet, save the copy to a historical folder, then wipe the original so that it can be used again. My use-case is a project sheet that is refreshed annually. No need to archive the projects in Control Center, especially since Control Center has issues with creating projects with the same name a second time, and not being able to effectively archive the actual project sheet if it is moved from the original project folder!
