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Generate Documents - Smartsheet / DocuSign integration won't let me put fields into PDF
We are trying to create documents that customers can sign electronically and return to us. We want to be able to do this totally online, if possible, as some of our customers live out in remote rural areas and having them spend hours driving into town to sign physical paper documents can be a hardship on them. DocuSign…
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Calendar App: Intermittent Error: Unable to Update Event
Hi, Everyone sharing this calendar is running into this error (but not always) and it is causing double-work, which is frustrating obvisouly. It's based on a sheet currently, and the users have the edit access to the columns included in the calendar. I am the owner of the sheet and it still happens to me once in a while.…
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Sketchpad or similar?
I am trying to convert a paper form to smartsheet but one section in the form requires users to be able to draw in simple diagrams as needed. Does and sort of sketchpad or similar integration like this exist?
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Unable to view dynamic view associated with non-primary email address
Hi, I have a user with 2 email addresses associated with the smartsheet account. They are unable to view a dynamic view based on current user where the contact info is for the non-primary email. Is this an error or is that just the underlying logic telling me the contact info doesn't agree? Any work arounds or should I…
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Data Shuttle - just want to add new rows
Hello! This is probably a silly question but for some reason I am really struggling with it. I want to just add new rows to an existing sheet.. pretty simple.. but for some reason the unique identifier requirement is throwing me off. What do I do in data shuttle to just add new rows from an excel file to an existing sheet?…
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Cross Sheet Formulas within blueprint - Control Center
I am trying to leverage index/match across various sheets within my blueprint. This is faster/easier to maintain, but after creating a project or two the references still point back to my blueprint and not the new versions of the projects. do cross sheet references not update dynamically to the new projects? or are they…
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Installing outlook to smartsheet
Can someone help me? I am trying to install outlook to smartsheet. It should be real easy but its not. I have outlook 365. I always get an installation failed error when i try to add the plug in. What could be the reason?
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Pivot App Not Working Consistently
Hello- I have a pivot workflow set up to run hourly however it looks like the pivot app is not running consistently. It did not run an hour ago but it ran twice two hours ago. It also didn't run 7 hours ago but ran twice 8 hours ago. I have this feeding a report that is automatically distributed at 5pm everyday so it went…
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Control Center
Hi all, we are experiencing some difficulties with Control Center. After logging in we are going to create a new project. It just goes into a constant loading death spin. We have tried to login from Chrome, Firefox, etc… They are all the same. Any suggestions would be greatly appreciated. Thank you, Kevin
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Cell Alignment in Dynamic View
Is there any way to align the cells in Dynamic view? I've center align several columns in my sheet. When I view these columns in Dynamic view, it is left aligned. Other than the wrap text function, I cannot find any other methods to format the columns.