Moving a row to another sheet loses comments. How do I make sure the comments move with the row?

Cathy Betzer

My original comments at the row are lost when the row is moved. Is there a way to maintain the history of all my comments?

Gia Thinh

I have just tested moving a row with attachment and comment using 2 ways: "Move row" automation workflow and manually move row. Both ways works well : the row is moved along with its attachment and comment as below screenshots

Andrée Starå

Hi @Cathy Betzer

I hope you're well and safe!

Are you moving the row with an automated workflow or manually?

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Cathy Betzer

Manually moving rows. This may have been a one off glitch but I wondered if anyone else had this occur.

Garrett.Ricker

I am also having a similar issue however I am using the move row automation. The comments/attachments are not following the row to the destination sheet and are remaining on the row even if new information is populated in that row.

Cathy Betzer

Greetings SmartSheet Community - I want to relook at the question above that I had from 2023. Moving a row to another sheet loses comments and attachments. How do I make sure the comments / attachments move with the row, so I don't lose valuable information. Thank you @Garrett.Ricker for your comment about it occurring on your end.

Gia Thinh

I have just tested moving a row with attachment and comment using 2 ways: "Move row" automation workflow and manually move row. Both ways works well : the row is moved along with its attachment and comment as below screenshots

Cathy Betzer

Thank you. For some reason my colleagues have struggled with this so we'll keep trying on our end.

Thanks