I have stopped using Smartsheet for 18 months. I have written to their financial department. Go on invoicing me and taking my money out.
Stop cheating my money and my company please
Hi @JTB
Thanks for letting us know about your concerns. I was able to confirm that the Smartsheet account associated with this Community log-in has been cancelled since October 17th, 2022, with no payments after this date. The payments prior to October were set up through PayPal account as a monthly subscription, able to be cancelled directly at any time.
Here's more information about cancelling a Smartsheet plan or account: Options for canceling a Smartsheet account
If I've misunderstood your situation, please do let me know: I would be happy to connect you with the correct department to handle your request. If you have an ongoing conversation with Finance, it would be helpful to know your ticket number so I can follow-up on your behalf.
Thank you,
Genevieve
Let me introduce you to Angela Breslau (@AngB789), not only our member spotlight this month, but an active Community Ambassador! She’ll also be at ENGAGE this year, and would love to meet you. Angela is an IT Project Management Analyst at United Health Services and lives in New York, US. A major system transition in her…
We had major issues reporting from most of our users this morning, but never got ahold of Support. Did anyone one else have these issues. They seemed fixed now. Filters not appearing on sheets Trouble adding users to groups Inability to edit within Smartsheet
Hi Community! I love reading your stories, and September's question had some truly brilliant ones. It's clear you're some of the coolest people around, with everything from diving into the world of AI to building a custom playground for your parrot! I especially loved seeing so many of you working on your Smartsheet skills…
