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I have stopped using Smartsheet for 18 months. I have written to their financial department. Go on invoicing me and taking my money out.
Stop cheating my money and my company please
Hi @JTB
Thanks for letting us know about your concerns. I was able to confirm that the Smartsheet account associated with this Community log-in has been cancelled since October 17th, 2022, with no payments after this date. The payments prior to October were set up through PayPal account as a monthly subscription, able to be cancelled directly at any time.
Here's more information about cancelling a Smartsheet plan or account: Options for canceling a Smartsheet account
If I've misunderstood your situation, please do let me know: I would be happy to connect you with the correct department to handle your request. If you have an ongoing conversation with Finance, it would be helpful to know your ticket number so I can follow-up on your behalf.
Thank you,
Genevieve
Hi Community, During June, we got a glimpse into your creative AI assistant ideas. There was a bit of everything, and I mean that in the best way possible. You had the coolest ideas from personal organizers and alternate reality simulators 👀, to a personal sous-chef for the kitchen, and even your own personal…
I would like to know how can I receive my ISA, I never received it
Hello, I see that Smartsheet is more pushing to the Table View, but i don't like it as the predessor name is visible instead of only the number in Grid View. By doing this, a lot of info gets lost in a small column. (you see the name of the first predecessor, not all the predecessors). Is there a way of putting the…