Sign in to join the conversation:
I have stopped using Smartsheet for 18 months. I have written to their financial department. Go on invoicing me and taking my money out.
Stop cheating my money and my company please
Hi @JTB
Thanks for letting us know about your concerns. I was able to confirm that the Smartsheet account associated with this Community log-in has been cancelled since October 17th, 2022, with no payments after this date. The payments prior to October were set up through PayPal account as a monthly subscription, able to be cancelled directly at any time.
Here's more information about cancelling a Smartsheet plan or account: Options for canceling a Smartsheet account
If I've misunderstood your situation, please do let me know: I would be happy to connect you with the correct department to handle your request. If you have an ongoing conversation with Finance, it would be helpful to know your ticket number so I can follow-up on your behalf.
Thank you,
Genevieve
Happy December, everyone! We're officially wrapping up the year, and after reading about all of your great achievements on Smartsheet last month—from certifications to creating impactful solutions—I feel like a round of applause is in order for our talented Community. 👏👏👏 Now, to celebrate our final Question of the Month…
I have a lot to be grateful for when it comes to our Community members, especially today because I get to tell you about our November Member Spotlight! A man of many hats, @Sam_Harwart is a certified Smartsheet Partner and Community Champion, so you know this is going to be a great read. Sam is the Managing Director and…
Hi all, Can I get Promo Code for Smartsheet for current month November 2025
