Keep getting this error when I try to request the "User Group Attendee" badge.

ro.fei ✭✭✭✭✭
edited 03/15/23 in Smartsheet Basics

I keep getting the above error when I try to request the User Group Attendee badge. Not sure why. I've been to a couple User Groups now & I registered for them, so if it's a matter of an attendance list I should be on them. I'm able to request other badges, it's just the User Group Attendee one that's throwing me this error. Any ideas as to why?

Best Answer

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @ro.fei

    Thanks for letting us know you're receiving this error! We've seen a few other reports of that error message when members are requesting badges and we're looking into why this is sporadically happening. If you see this again, please try using a different browser to test if that helps.

    In the meantime, I've submitted the request for the "User Group Attendee" badge on your behalf.