Smartsheet skipping rows when data entered into web entry form

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Hi there, I have set up a web entry form on Smartsheet but am currently experiencing issues when someone submits a data entry to the form; the data entry skips first 5 blank rows of the smartsheet and is populated in middle row of the sheet. This happens even though the first few rows of the sheet are blank and have no data.

Has anyone else experienced this issue and can advise how solve the issue?

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