Is there a formula to get the average of star ratings?

kelly.kidwell

I have a column that is only star ratings. I am trying to the get the average rating of the entire column in a sheet summary field. I tried to just do the average formula for the column and got the #DIVIDE BY ZERO error. Is there a formula that can calculate the average without having to create a helper column to translate the ratings? Thank you!

jmyzk_cloudsmart_jp

Please try this formula.

=(COUNTIF(ratings:ratings, "One") * 1 + COUNTIF(ratings:ratings, "Two") * 2 + COUNTIF(ratings:ratings, "Three") * 1 + COUNTIF(ratings:ratings, "Four") * 4 + COUNTIF(ratings:ratings, "Five") * 5) / COUNTIF(ratings:ratings, ISTEXT(@cell))

https://app.smartsheet.com/b/publish?EQBCT=80bdcac29c334219bbe6710067ce23a6

😊

jmyzk_cloudsmart_jp

Please try this formula.

=(COUNTIF(ratings:ratings, "One") * 1 + COUNTIF(ratings:ratings, "Two") * 2 + COUNTIF(ratings:ratings, "Three") * 1 + COUNTIF(ratings:ratings, "Four") * 4 + COUNTIF(ratings:ratings, "Five") * 5) / COUNTIF(ratings:ratings, ISTEXT(@cell))

https://app.smartsheet.com/b/publish?EQBCT=80bdcac29c334219bbe6710067ce23a6

😊

kelly.kidwell

That worked! Thank you so much!