Count Column if cell does not contain

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I am working on a sheet summary formula.

The column in question has a formula that will indicate a task is complete based on other criteria. I am trying to calculate the number of rows that are not reading "Complete" in the summary. The formula for that column will return a numerical value for other rows, based on how many days have passed.

=COUNTIF((check:check), <>"complete")

Currently I am getting a return of "0" even thought there are multiple rows that have various numbers in the column.




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