Problem with Formulas module (self-paced learning)

CatSusk
CatSusk ✭✭✭✭
edited 04/17/24 in Formulas and Functions

Hi,

I'm trying to walk through this and have run into a few issues. Sometimes I can't type where the instructions tell me to (usually adding characters to a formula). Then I'm forced to advance and I miss the rest of the lesson.

Ideas? Suggestions? I plan to take the instructor led training but it would be nice to do the self-paced module too,

Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hey @CatSusk

    I heard from the training team that they've updated the course and you should be able to use the - sign in the section of the course with the image you posted above! I tested this and it worked for me.

    Please let us know if you come across any other issues.

    Cheers!

    Genevieve

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Answers

  • Hi @CatSusk

    Is it possible that this is related to the browser version or type you're using to go through the lessons?

    I would suggest trying a different browser to see if that helps! If not, please contact the training team with a screen recording of the issues you're experiencing, noting the browsers you've tried and what type of computer you're on, so they can take a look at this.

    Thanks,

    Genevieve

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  • CatSusk
    CatSusk ✭✭✭✭

    Hi,

    I'm using Google Chrome on PC. Here's an example where I can't add a minus sign after "row".

    I'll send this to training as well.


  • Hi @CatSusk

    Thank you for your feedback and for reporting this to the training team!

    Cheers,

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hey @CatSusk

    I heard from the training team that they've updated the course and you should be able to use the - sign in the section of the course with the image you posted above! I tested this and it worked for me.

    Please let us know if you come across any other issues.

    Cheers!

    Genevieve

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

  • I am having a similar problem where I come to a prompt in the tutorial and I cannot get it to continue. Is there any command that I can use to make the tutorial progress past the prompt so I can continue?

  • Hi @JaredSchlen

    Have you tried a different browser? Can you post a screen capture of the exact moment where the module is stuck for you?

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  • I'm having the same problem. After typing the letter a, the module doesn't progress. I've updated my browser and restarted it but the result is the same. Any recommendations? Can someone provide a link to this session that I can read instead?

  • Hi @jillramos

    The first thing I'd test is to check the browser you're using to access the course - the best way to navigate the course is to be on the most up-to-date version on Chrome. Can you try testing a different browser, or ensuring that your current one is up-to-date?

    Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.

Help Article Resources

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