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Conditional Formatting in automated emails

Ken Armstrong
Ken Armstrong ✭✭✭✭✭✭

It seems conditional formatting does not show in automated alerts and emails. I would be fantastic if this could be considered.

Ken Armstrong

Smartsheet Operations Analyst, Carelon Medical Benefits Management

Certified Smartsheet Administrator

Be Firm! Be Fair! Be Friendly! Be Honest!!!

9 votes

Idea Submitted · Last Updated


  • Alex77
    Alex77 ✭✭✭

    I agree. A few years back I believe that conditional formatting did translate over to automated alerts and emails. Seems like it doesn't anymore, which is frustrating. I agree that this would be helpful to have again.

  • Luke L
    Luke L ✭✭

    Adding a more recent thumbsup to this one! Being able to format the contents of the email in an update automation would be fantastic as opposed to making an update automation based on each type of submission. Also, while I'm at it, it would be REALLY helpful if while filling out the subject or the body of an email in the automation, if I could just select from a list of fields to inject, rather than having to manually type in '{{' and then guess what I called the field I want to reference.

    The default text is handy but useless in terms of reminding myself or 'automating' the insertion of the field I want to reference.