smartsheet enter results issue

elainehuang

Recently, we entered results to specific PO#, when clicked "save" for each columns, it will jump to other PO#. It has happened for several days, please help to check the problem. Thank you!

Brian_Richardson

@elainehuang My guess is that you have a filter that the Dynamic View is using. When you update a row, it's causing the row to be filtered out of the dynamic view, thereby "jumping" you to the next row.

Andrée Starå

Hi @elainehuang

I hope you're well and safe!

Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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elainehuang

Hi Andrée Starå 

Please find screenshots as below. For example, we upload results to Lab test request# D9460(1st picture), when we clicked "save" for each colums, it will jump to other page Lab test request# D9696(2nd picture). Please help to check the problem, thank you!

Brian_Richardson

@elainehuang My guess is that you have a filter that the Dynamic View is using. When you update a row, it's causing the row to be filtered out of the dynamic view, thereby "jumping" you to the next row.