User Invite Emails Not Being Received
Hi all -
Does anyone know if there's been a change to the Add User process? At least the last few users I have added manually have not received the invite email that I told them they'd get from Smartsheet.
I'm the System Admin on our Enterprise plan, with User Auto Provisioning enabled for our domain. I've only added a few users manually this way since UAP was enabled last year, so maybe that has something to do with it? There's nothing in the UAP help articles that says this invite will not be sent to manually added users when it is enabled.
Jeff Reisman, IT Business Analyst & Project Coordinator, Mitsubishi Electric Trane US
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