Support Response Time
GCC
✭
I created a ticket nearly a week ago and despite chasing in the support portal, zero, zip, nada response. Anyone else having this problem, despite being a paid up, registered user?
Tags:
Comments
-
Hi @GCC
Thanks for bringing this to our attention; I checked in with our Support team and they let me know that your ticket has been resolved and our finance team has also been in touch. If you have further questions on your original topic, please continue to respond to the emails you've received and we'll be happy to help.
Cheers,
Genevieve
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.1K Get Help
- 380 Global Discussions
- 212 Industry Talk
- 444 Announcements
- 4.6K Ideas & Feature Requests
- 140 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 450 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 290 Events
- 35 Webinars
- 7.3K Forum Archives