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I created a ticket nearly a week ago and despite chasing in the support portal, zero, zip, nada response. Anyone else having this problem, despite being a paid up, registered user?
Hi @GCC
Thanks for bringing this to our attention; I checked in with our Support team and they let me know that your ticket has been resolved and our finance team has also been in touch. If you have further questions on your original topic, please continue to respond to the emails you've received and we'll be happy to help.
Cheers,
Genevieve
How can you get rid of the uncategorized land in a report timeline view?
Please help! I understand that we can't customize the gantt chart bars anymore if it is a parent row but why am I getting random colors on the bar view in my report? I would prefer it remain grey. The first picture is the Smartsheet and the second one is the report pulling from the sheet.
Trying to understand why we don't have the option to remove a status by automation. For example, when external customer approves a proof, it fills in "APPROVED BY CUSTOMER" which then triggers automation, but the existing status of "SENT TO CUSTOMER FOR APPROVAL" remains as I cannot set automation to do that.
