Support Response Time

I created a ticket nearly a week ago and despite chasing in the support portal, zero, zip, nada response. Anyone else having this problem, despite being a paid up, registered user?



  • Genevieve P.
    Genevieve P. Employee Admin

    Hi @GCC

    Thanks for bringing this to our attention; I checked in with our Support team and they let me know that your ticket has been resolved and our finance team has also been in touch. If you have further questions on your original topic, please continue to respond to the emails you've received and we'll be happy to help.