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Actualizacion Aplicación
Hace poco actualicé la aplicación en mi movil Android y lamentablemente me dice que la aplicacion ya no es compatible con el dispositivo. Sumado a eso la version de aplicacion movil de Smartsheet me está pidiendo actualizacion y tampoco me permite dejarla usar. Alguno sabe que puedo hacer en ese caso?
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Is there a way to show a report of duplicate names across multiple sheets?
Hi all, I have about 6 sheets that act as master rosters for 6 different programs. I would like to have a report that shows which individuals show up across those multiple programs. Is there a way to filter a report to only show those individuals or is there another way of doing it that might be better?
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Using a form to collect data on a sheet specific to a row
Context: We have sheet with a list of dates and meeting types as parent rows and then the agenda for each meeting as children rows underneath. In each row with an agenda topic, there is a cell that shows the presenter. We would like to collect details on who is presenting from non-editor users. I created a form that allows…
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Is the SmartSheet Support Portal and AI Assistant working correctly?
Wondering if the AI assistant is meant to be working or if it's an experimental feature? I spoken with the ChatBot and I thought that it would go ahead and create a ticket and have someone call me back to investigate an issue with User, Seat, Group Management. After 2 hours I realised that there weren't any tickets…
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Use of Contact List not working today
I downloaded the request engagement template(s) and modified them for my business. Yesterday use of a contact list for notification was working, today it's not. I have recreated the workflow from scratch and added a new contact list column as suggested in blogs sequentially. Still not working. What does work is when I…
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Sorting stopped working on existing sheet
Hi, I saw a few posts about sorting not working properly, but none of them had a solution and I'm not sure if my issue is the same. A sheet I have been using and adding and removing rows to/from over the last 6 months suddenly stopped sorting the date column in ascending order for new rows. No hierarchy or filters in…
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Dashboard edit button missing
Hello, I setup a dashboard few weeks ago and now I'm unable to make ay edits to the dashboard. I still have admin access but the edit button on the top right corner is missing.
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Pulling Original Due Dates from updated Due Dates Cell
I am wanting to track, months into a project, where I originally had set the Due Dates. I have 300+ line items and I would prefer not to go in manually to update a new column with "Original Due Date". Is there a formula to pull that information from cell history so I don't have to manually do this? I sincerely appreciate…
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Login Issue
Smartsheets (web browser) is not allowing user to sign in with password or code sent to email also unable to reset password from login page.. I checked admin side and everything looks good tried to send a reset and that didnt work email address is correct but emails are not arriving in users inbox
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I upgraded from free to pro. I cannot access my sheets or Smartsheet support. Help?
I recently upgraded to a paid Pro account. The day I upgraded I could access everything I had created. I created a new sheet and it put it in a new untitled workspace. When I went back to access my other (previously created) Workspace today, I get a message "An error has occurred in Smartsheet." I've logged out and logged…
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What's our basis on this?
Based on Smartsheet's documentation and the logic of the User Subscription Model (USM), here is the distinction and how these two features work together: The "Two-Strikes" Cycle (The Old Default): This was the original, more aggressive USM behavior. The system tracked user activity and, after a couple of provisional…
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I need to talk to smartsheet about my business account
Business account up for renewal. I need to speak with smartsheet customer service about seat types and true-ups and I'm getting nowhere with articles. Sales rep is out and we are on deadline.
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Transferring files from Terminated "Provisional Members"
How do you transfer Smartsheet files belonging to Terminated "Provisional Members"? There are not the same options as for PAID Member users.
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Remove Zoom Setting Banner
I’d love to see this banner either go away entirely or fade out after it appears. I don’t use 100% zoom unless I’m presenting my screen, so having it pop up every time feels unnecessary. It also gets in the way when I need to copy or paste the page name, and overall it adds visual clutter.
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why are theses column not being colored not by conditional format or by me ?
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Hyperlinks
Hello all, I need help i have a sheet that every week i add about 300-700 lines and each one of them have a Different link, is there a faster or easy way to add them all together? and not each line at a time ? I don't mind adding them all as "LINK" but for now as i am adding them one at a time i am adding Them to the…
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Notification when Tagging Non Permissioned User with Dynamic View
We are leveraging Smartsheet with user groups who do not have permissions to the original sheet, but have access to comment through dynamic view. While tagging users who do have access to dynamic view, we are still getting the attached notification causing a lot of confusion for our internal users. It would be of great…
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Please remove the AI thing you have for support
I have worked with multiple support AIs, and yours has to be the most useless and annoying agent I have encountered. Doesn't do anything right. How do I even get in contact with support? First off, no agent is ever available for chat. And when cases get created, no agent ever picks them up. How am I supposed to get…
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Dates in Timeline View are not the same as Grid/Gant View
Does anyone else have the issue where the dates in the Timeview line (mainly Milestones) are a day ahead of what they are in Gant/Grid View. It seems to be correct for some milestones but not others- I can only assume it's to do with predecessors with/without lag. As you can see on my screenshots, the ones highlighted…
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Merged: If Status is Complete - End Date is Updated to Today's Date - With Dependencies/Predecessors
This discussion has been merged.