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I am a new user and I downloaded a template and now I am unable to access my sheets. How can I get this resolved? Is there a over the phone support we can access?
If you have purchased a plan that includes phone support you will find the phone numbers listed by clicking your user icon in the bottom left of the page and selecting plan information. Depending on your plan, you may have access to the customer support portal: supportportal.smartsheet.com
Thank you Shawn!! I'll take a look
Helloe Everyone! I’m trying to reference another sheet in Smartsheet, but I’ve noticed that sometimes it loads quickly, while other times it takes a very long time to display the list. Does anyone know why this happens? Is there a way to reduce how often this issue occurs? Today, I can’t get anything to load at all. 😑
Hello - Is there a work around in a Report to list multiple sheets in an order that I choose? Sorting doesn't give me the order in which I want them to appear in the report or in a widget on a dashboard. I would like them in a specific order. Thank you.
I need to revise/expand a filter - the list of items in the filter NOT the filter name - in a dashboard I created. Is this done through the dashboard or through the main data sheet?
