you no longer have permissions your changes cannot be saved smartsheet

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I built an app and when I send my users to an editable version of a report that is filtered for them they are unable to update and edit it, and I get this error" you no longer have permissions your changes cannot be saved smartsheet" has anyone experienced this issue in the app?

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
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    Hi @Sam A

    I hope you're well and safe!

    Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

    I hope that helps!

    Be safe, and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • Sam A
    Sam A ✭✭
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    Hi

    Let me try and retrieve a screen shot.


    What I can tell you is the following


    1. Users have enterprise license and can edit the underlying sheet and click save
    2. When the same user goes to the app version view of the sheet, where they have editor permissions to that sheet they can not click save.


    Sam

  • uprshe87
    uprshe87 ✭✭✭
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    @Sam A How did you get this resolved? I am having similar issues with one of my sheet

  • Sam A
    Sam A ✭✭
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    I ended up having to give them edit permissions to my base sheet and run the risk of them editing something that was not something they could edit.