Admin Center disappeared?

ldavenportHAP

Has anyone else lost access to Admin Center? Everyone within my company who had access to Admin Center no longer can access it. going to admin.smartsheet.com just brings me to group management with no access to the dashboard and user management that i had before.

Andrée Starå

Hi @ldavenportHAP

I hope you're well and safe!

Strange!

I just checked and it worked ok for me.

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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ldavenportHAP

thank you @Andrée Starå i have opened a support ticket!

Andrée Starå

@ldavenportHAP

Excellent!

Happy to help!

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NeilTRD

Did you ever get this resolved? We are also missing parts of the admin center

@Marino Anderson

Another "feature" implemented without UX consideration from the Smartsheet dev team.
To access the Admin Center click on the person icon on the lower left screen.
Then click User Management. This will take you to the Welcome to Smartsheet Admin Center in a new browser tab.
Go back to the first tab, click on the person icon on the lower left screen. Once again click User Management.
The Admin Center will open in in a new browser tab.