SmartSheet @ Mentions in MS Teams not working

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Hi there,

Has anyone who has integrated Smartsheets into MS Teams been able to get the @ mentions to work? There is no @ mention option in my instance when posting a comment via Teams. It is neither visible, nor does someone's name pop up when I type the @ symbol.

Are there any tricks to enabling it?

Thanks,

Nick

Answers

  • Kleerfyre
    Kleerfyre ✭✭✭✭✭✭
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    From what I have experienced, I have never been able to have that in Teams with a Smartsheet tab to a sheet. I don't think it works from Teams to Smartsheet. At least, that has been my experience.

    Jonathan Sanders, CSM

    "Change is always scary because it is unknown, but facing the unknown is what makes us stronger."

  • Nick.C
    Nick.C ✭✭✭
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    Thanks Jonathan.

    Much appreciated

    Nick