Automation emails

Jordan Ionita

Hi,

I am wondering if someone can assist me with why I am getting notified 7 times for an automation I have set up.

This is the automation I Have set up and when I test it out, I get 7 emails stating the same thing.

Andrée Starå

Hi @Jordan Ionita

I hope you're well and safe!

Can you share some screenshots of the email? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Jordan Ionita

Andrée Starå

@Jordan Ionita

Do you only have one Workflow?

Are you using the Placeholder feature?

Jordan Ionita

We have multiple workflows set up for approvals to come from different departments. So for one area, we have an approval process set up and the final approver is Ilse. For another area, we have a different set of managers in approval process with the final approver, again being Ilse.