Is there any way to remove the Promo code from Core product certificate exam

Kaveri Vipat

Hello Everyone,

I accidentally applied another promo code for my certification exam and now I want to remove that, Once I applied the code it is there and I don't see any option to apply another code or edit or remove it.

Does anyone know how I can remove that?

Thanks in advance!!!

Genevieve P.

Hi @Kaveri Vipat

If you have already claimed a code, there's currently no way to swap it to another one.

Please contact smartu@smartsheet.com with the details of your specific issue and request so the Smartsheet University team can look into this for you.

Cheers,

Genevieve

Genevieve P.

Hi @Kaveri Vipat

If you have already claimed a code, there's currently no way to swap it to another one.

Please contact smartu@smartsheet.com with the details of your specific issue and request so the Smartsheet University team can look into this for you.

Cheers,

Genevieve

Kaveri Vipat

Thanks, @Genevieve P. It is working fine now, I am able to apply different codes as well.