Is there any way to remove the Promo code from Core product certificate exam

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Kaveri Vipat
Kaveri Vipat ✭✭✭✭✭✭
edited 05/18/23 in Smartsheet Basics

Hello Everyone,

I accidentally applied another promo code for my certification exam and now I want to remove that, Once I applied the code it is there and I don't see any option to apply another code or edit or remove it.

Does anyone know how I can remove that?


Thanks in advance!!!

Thanks,

Kaveri Vipat

Senior Associate - Smartsheet Development, Ignatiuz Software

2023 Core Product Certified

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Best Answer

Answers

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓
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    Hi @Kaveri Vipat

    If you have already claimed a code, there's currently no way to swap it to another one.

    Please contact smartu@smartsheet.com with the details of your specific issue and request so the Smartsheet University team can look into this for you.

    Cheers,

    Genevieve

    Join us at Smartsheet ENGAGE 2024 🎉
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  • Kaveri Vipat
    Kaveri Vipat ✭✭✭✭✭✭
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    Thanks, @Genevieve P. It is working fine now, I am able to apply different codes as well.

    Thanks,

    Kaveri Vipat

    Senior Associate - Smartsheet Development, Ignatiuz Software

    2023 Core Product Certified

    Did this answer help you? Show some love by marking this answer as "Insightful💡" or "Awesome❤️" and "Vote Up⬆️"