Can I get email notifications when comments are added?

Pascale

Hello,

First off, where I can get the Smartsheet User Guide? I need to understand some of the terminology being used. It's a bit frustrating trying to infer some things.

This is my scenario. There is a requestor and approver. Both can post comments on the rows.

Is there a way to create a notification that will alert the approver when the requestor posts a comment?

Is there a way to create a notification that will alert the requestor when the approver posts a comment?

I know with triggers there is a place to set 'When a comment is added or changed'. What does the changed part mean? Does this mean when someone edits their original comment or replies to a comment?

Regards,

Pascale

Darren Mullen

@Pascale yes when a comment is edited, that is a change and will trigger the workflow

Pascale

Hi @Darren Mullen,

Thank you for your response. I have understood that part.

Kind Regards,

Pascale

Colleen Patterson

@Pascale

The best learning guides are in the Help Center: https://help.smartsheet.com/help

The search function within that site will also allow you to get right to relevant topics.