Smartsheet Automated emails getting bounced

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Some automated emails are getting bounce, how can we fix this problem?

Can smartsheets send us a list of IP addresses they use for their outbound?

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  • Zurisadai Rodriguez
    edited 06/29/23 Answer ✓
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    Did that to and didn't work, at the end I identified the problem, workflows were being triggered by a shared email we recently created, so since that email didn't have a Smartsheet acount , communications were being bounced.

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