Use Access
Cheryl Hishmeh
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One of my licensed users - cannot open any of the sheets, dashboards, etc. He can log into Smartsheets. When he tries to open any sheets, - message says "error has occurred in Smart Sheets". The rest of the licensed users, and admins can open sheets fine. Why is one person not able to open sheets.
Answers
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Have them sign out, clear their browser's cookies and cache, then sign back in again.
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