Automation Workflow not Working

Harani Kumaresh

Hi,

I have setup a automation workflow to automatically send survey alert to someone via email. It was working just fine before, however, when i used the same automation in a new sheet it is not working. I tried setting up a new sheet and still no luck.

Thank you,

Harani.

Itai Perez

Hey @Harani Kumaresh,

The automation is set to work only once at 1pm EST today so maybe its not been triggered yet?

Let me know if I am missing anything, maybe give some more details regarding the automation, when do you want it to work, for new lines....etc.

Harani Kumaresh

Hi @Itai thank you for your response. I tried a couple of times yesterday for the trigger to work but it did not.

This is regarding a survey form I have setup in smartsheet. The automation workflow to to send an alert to someone monthly (4th week Friday). I did the set up for around 10 different project surveys and when I try to do more its not working anymore. TIA!

Itai Perez

Hey @Harani Kumaresh,

Can you send a screenshot of an automation that does work for you?