Automation Workflow not Working

Harani Kumaresh
Harani Kumaresh ✭✭
in Smartsheet Basics

Hi,

I have setup a automation workflow to automatically send survey alert to someone via email. It was working just fine before, however, when i used the same automation in a new sheet it is not working. I tried setting up a new sheet and still no luck.

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Thank you,

Harani.

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Answers

  • Itai
    Itai ✭✭✭✭✭✭

    Hey @Harani Kumaresh,

    The automation is set to work only once at 1pm EST today so maybe its not been triggered yet?

    Let me know if I am missing anything, maybe give some more details regarding the automation, when do you want it to work, for new lines....etc.

    Itai Perez

    Reporting and Project Manager

    If you found my comment helpful any reaction, Insightful, Awsome etc... would be appreciated🙂

    https://www.linkedin.com/in/itai-perez/

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  • Harani Kumaresh
    Harani Kumaresh ✭✭

    Hi @Itai thank you for your response. I tried a couple of times yesterday for the trigger to work but it did not.

    This is regarding a survey form I have setup in smartsheet. The automation workflow to to send an alert to someone monthly (4th week Friday). I did the set up for around 10 different project surveys and when I try to do more its not working anymore. TIA!

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  • Itai
    Itai ✭✭✭✭✭✭

    Hey @Harani Kumaresh,

    Can you send a screenshot of an automation that does work for you?

    Itai Perez

    Reporting and Project Manager

    If you found my comment helpful any reaction, Insightful, Awsome etc... would be appreciated🙂

    https://www.linkedin.com/in/itai-perez/

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