Automation Workflow not Working

Hi,

I have setup a automation workflow to automatically send survey alert to someone via email. It was working just fine before, however, when i used the same automation in a new sheet it is not working. I tried setting up a new sheet and still no luck.

Thank you,

Harani.

Answers

  • Itai Perez
    Itai Perez ✭✭✭✭✭✭

    Hey @Harani Kumaresh,

    The automation is set to work only once at 1pm EST today so maybe its not been triggered yet?

    Let me know if I am missing anything, maybe give some more details regarding the automation, when do you want it to work, for new lines....etc.

    Itai Perez

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  • Hi @Itai thank you for your response. I tried a couple of times yesterday for the trigger to work but it did not.

    This is regarding a survey form I have setup in smartsheet. The automation workflow to to send an alert to someone monthly (4th week Friday). I did the set up for around 10 different project surveys and when I try to do more its not working anymore. TIA!

  • Itai Perez
    Itai Perez ✭✭✭✭✭✭

    Hey @Harani Kumaresh,

    Can you send a screenshot of an automation that does work for you?

    Itai Perez

    If you found my comment helpful any reaction, Insightful, Awsome etc... would be appreciated🙂

    https://www.linkedin.com/in/itai-perez/