Alert Automation Repeating Message
I want to send an alert to people where it reminds them to respond to an email I sent, I figured out how to trigger it but the issue is that the email is sends repeats the greeting. For example the message I put in the alert someone says "The following RFI(s) are open, please take a look and respond. Thanks in advance. {{Submittal Number}} {{Submittal- RFI Name / Description}}" The issue is that the email that they would receive looks like, "
The following RFI(s) are open, please take a look and respond.
Thanks in advance.
(DP#1 Underground Waterproofing Details)
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The following RFI(s) are open, please take a look and respond.
Thanks in advance.
(RFI#2 Structural Discrepancies)
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The following RFI(s) are open, please take a look and respond.
Thanks in advance.
(SUB#62 Rev 1 Kitchen Shop Drawings)
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The following RFI(s) are open, please take a look and respond.
Thanks in advance.
(SUB#70 Wood Doors and Hardware)"
I want it to say " The following RFI(s) are open, please take a look and respond. Thanks in advance." once and then list the each {{Submittal Number}} {{Submittal- RFI Name / Description}}. Thanks in advance.
Answers
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Hey @chance.reach,
Is it possible that the automation triggers on multiple rows at the same time?
Itai Perez
If you found my comment helpful any reaction, Insightful, Awsome etc... would be appreciated🙂
https://www.linkedin.com/in/itai-perez/
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I hope you're well and safe!
This might be the reason.
- When using the Message only alert type, any simultaneously triggered rows will be combined into a single notification.
Did that work/help?
I hope that helps!
Be safe, and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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