Chinese Character Support for Document Builder



I am using a Generate Document workflow to fill out a fillable PDF.

I have some cells with information both in English and Chinese. 

However, all the information in Chinese does not carry over to the fillable PDF.

In April 2021, Smartsheet announced that "Generate Documents" in the document builder now supports Simplified Chinese and Traditional characters when generating PDFs.

Has anyone experienced this issue, and what are potential solutions?