Having an issue with Automation

Brett L1026

I am not sure if you can assist, but I am running into an issue with my Automation. I is supposed to send an email only when a date changes in a row that has a star. However, even if I make a change to an un-"starred" row, it still sends the email. What am I doing wrong?

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Example: I changed date in Received NRO Package – sent the email showing all lines effected by predecessor. That was good!

Then I changed the date in Assign AOR, which has no attached predecessor and is not starred – still sent the email????

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Any assistance would be greatly appreciated!

Jason Albrecht

Hi @Brett L1026

In the Conditions I would change from "is one of" to "is equal to" or "contains" to see if that makes a change.

Let us know if this helps or not.