Can anyone explain why my series labels suddenly changed to white?

Jaime Holder

Not the most intuitive change, and I can't seem to change it back.

Somewhere in the last week this was changed?

Genevieve P.

Hey @Jaime Holder

Just jumping in here to let you know that there's been a fix for what you were seeing: labels overlayed on top of a white background will auto-adjust to have a dark colour.

This is tied in with a new release where labels on a dark widget background will auto-adjust to have a light colour! Here's the release note:

https://www.smartsheet.com/content-center/automatic-color-switch-series-labels-now-generally-available

Cheers,

Genevieve

Paul Newcome

You are going to need to reach out to Smartsheet Support. The series labels can't be changed by us users, and the color is supposed to be based on the background. I wonder if there was an update that wasn't announced.

Jaime Holder

Thanks for the feedback, I wondered the same myself.

I'll update if/when SS gets back to me and report the findings.

Genevieve P.

Hey @Jaime Holder (and hi @Paul Newcome!)

Thanks for reporting the behaviour where white labels are appearing across a white background, it's currently being investigated. I don't have an ETA for when this will be fixed just yet, but we're looking into it!

Paul Newcome

@Genevieve P. Thanks for confirming!

Jaime Holder

Agreed, thanks @Genevieve P. for confirming!

Jaime Holder

As per Tier 2 Smartsheet Support, "This behavior relates to a known bug that is being investigated. I've added your report of this bug to make sure this issue is prioritized appropriately. Please note that I don't have an available ETA I can provide for when this bug will be resolved at the moment."

And then they closed my support ticket.

Hopefully this will be resolved soon, for myself and any others experiencing this issue.

Thanks to everyone who helped out, appreciate you all.

Genevieve P.

Hey @Jaime Holder

Just jumping in here to let you know that there's been a fix for what you were seeing: labels overlayed on top of a white background will auto-adjust to have a dark colour.

This is tied in with a new release where labels on a dark widget background will auto-adjust to have a light colour! Here's the release note:

https://www.smartsheet.com/content-center/automatic-color-switch-series-labels-now-generally-available

Cheers,

Genevieve

Jaime Holder

Hey @Genevieve P. , appreciate the feedback and update - I noticed a change this morning where top-level series labels were once again black on white background.

Thanks again for your help!

Jaime