Calendar App error showing separate 'color code by' values for the same user on Assigned to field
We have a calendar in the Calendar app that is pulling from a roll-up task report for all of our projects. We have the color coding by Assigned to, but this is resulting in split values for some users - one showing their name and one showing their email. I've checked all of the tasks for these users and all are using the same contact entry which has their name correctly. This issue only appears in the calendar. All other places showing these fields show the user as the same for all of their tasks.
Has anyone else run into this issue, and if so were you able to resolve it?
Best Answers
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Can you double check to ensure that your Column Types are set as the same in your underlying source sheets? What I mean by this is the column structure or set-up. If one of your columns allows for multiple selections, this can impact the display behaviour in the Calendar App for the columns that don't match.
Let me know if this helped!
Genevieve
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now -
Thank you @Genevieve P.! This worked perfectly.
Answers
-
Can you double check to ensure that your Column Types are set as the same in your underlying source sheets? What I mean by this is the column structure or set-up. If one of your columns allows for multiple selections, this can impact the display behaviour in the Calendar App for the columns that don't match.
Let me know if this helped!
Genevieve
Join us at Smartsheet ENGAGE 2024 🎉
October 8 - 10, Seattle, WA | Register now -
Thank you @Genevieve P.! This worked perfectly.
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